Advertising Brochures and Document Control

Q

QualityDeb

#1
Trying to get control :whip: of documentation at my new(ish) job. Is there a "Rule of thumb" when it comes to defining what needs to be a "controlled document"? There are a lot of checklists and so forth. So far I have made most of them controlled blanks since the information within them contantly changes; i.e. shipping checklist. I say, "if it is used to do your job, if we keep a copy as a record, or a copy is sent to a customer, it needs to be controlled". Am I on the right track so far? But then I was asked about Advertising Brochueres. Were talking boxes of these already printed. I did not want to make a pricey decision without being informed on this. I'm leaning towards them not needing them but that may just be because it is a waste of money to have them reprinted. Plus we do not use them to do any specific job. Any help :truce:would be appreciated!!
 
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D

ddunn

#2
Re: DOC CONTROL - Advertising Brochueres

It sounds like you are on the right track so far.

Most advertising brochueres I have seen have a disclaimer like "Specifications Subject to Change Without Notice". If yours do then there is no need to control them. They are not giving specific specifications. However, if the brocheures do not have a disclaimer and your customers are depending on the stated specifications then they should be controlled or have the disclaimer added.

This just makes sense to help with customer satisfaction.
 
Q

QualityDeb

#3
Re: DOC CONTROL - Advertising Brochueres

It sounds like you are on the right track so far.

Most advertising brochueres I have seen have a disclaimer like "Specifications Subject to Change Without Notice". If yours do then there is no need to control them. They are not giving specific specifications. However, if the brocheures do not have a disclaimer and your customers are depending on the stated specifications then they should be controlled or have the disclaimer added.

This just makes sense to help with customer satisfaction.
Looking over these brochueres (not sure if I'd even call them that), they contain information for receiving technical support, who to call, their job title, phone numbers and there is a list of the products we make... no real specifications. It's almost like a giant business card that is for the company as a whole... still leaning towards the "no control needed"
 
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