Hello John,
Thanks for the reply. The training presentation is only part of the corrective actions we are implementing following an Investigation by our Quality team. We are also introducing better hardware for use during processing (Jigs, fixtures and baskets) and better goods inward inspection and material handling procedures.
The training will be used in conjunction with the above changes. As a Nadcap/AS9100 registered company we are introducing it as part of our continual improvement systems and KPI's and objectives will be monitored throughout the process.