M
Management by Numbers
An example of 'Management by Numbers' from the British NHS.
Are we in for more of this sort of argument with ISO9001:2000's requirements for monitoring and measurement of processes - will it all descend into debate about where the figures came from ??
Deming would be turning in his grave
http://news.bbc.co.uk/1/hi/health/2818655.stm
An example of 'Management by Numbers' from the British NHS.
Are we in for more of this sort of argument with ISO9001:2000's requirements for monitoring and measurement of processes - will it all descend into debate about where the figures came from ??
Deming would be turning in his grave
http://news.bbc.co.uk/1/hi/health/2818655.stm