An ISO/TS16949 Registration Maintenance Diary

[Icy Mountain]

You can always ask/require the customer to waive the meaningless or non-value added ones.

Sales quoted this as a standard catalog item. We have already quoted the cost for additional testing to meet the Design Validation Requirements that they added after the initial quote. Waived. We are now negotiating the rest of the enormous list. It is amazing how quickly that quality requirements are waived when the customer is presented with line item cost adder for each and every requirement.

Hypothetically, unit catalog price is $500. You want to buy 1,000 per year. No problem, but sorry, no discount, the catalog price was set at 2x that volume. You would like me to buy a $10,000/year software license so that I can issue you reports? Sure, new price $510. Waived. Just email them.

 

[ralphsulser]

I hope you don't mind if I contribute to the on going saga of maintaining registration.
We just completed our 4th 2 day TS16949 surveillance audit.
Only 1 minor about changing a dimension that does not affect the final product. Whew!
Thanks to all the Cove contributors in helping attain and maintain our TS16949 QMS.

 

[GStough]

I hope you don't mind if I contribute to the on going saga of maintaining registration.
We just completed our 4th 2 day TS16949 surveillance audit.
Only 1 minor about changing a dimension that does not affect the final product. Whew!
Thanks to all the Cove contributors in helping attain and maintain our TS16949 QMS.

Congratulations, Ralph! That's wonderful news!!

 

[Helmut Jilling]

.... It is amazing how quickly that quality requirements are waived when the customer is presented with line item cost added for each and every requirement....

...

hmmm....yes....

 

[Icy Mountain]

Thanks to all the Cove contributors in helping attain and maintain our TS16949 QMS.

Congratulations and you're welcome!

Congratulations, Ralph! That's wonderful news!!

You are so nice, all the time. I actually try to think up ways to help you!

hmmm....yes....

Another example: Customer has a requirement to report % of $ spent with "minority" suppliers. Extremely complex formula, system, reporting, customer's database of approved minority suppliers, etc. C'mon guys, I agree with the sentiment, but implementing this so I can track and report and prove it to my DNV auditor is going to cost real money. What in tarnation does this have to do with quality?

 

[Icy Mountain]

Internal Audit for the next 3 days. Our DNV surveillance is scheduled for June 19 & 20.

Well, back to the subject. Internal Audit only went 2 days. We were basically auditing all the administrative stuff, except where following a process took us into Engineering or Production. Almost all of Design and Development and Production and Service Provision are in the November schedule. We are tweaking our product development process so we audited a newly started project to make sure that the "improvements" didn't violate our current procedures while we test them out. We generated one finding here where the project manager did not get the proper signoff before proceeding to the next stage in the development process.

No big deal really. We don't list the signoff form as a deliverable in the "Level III" work instruction that the project manager was slavishly following, so we need to add it specifically, even though it is listed in the Procedures Manual. The Project Manager did know that he was supposed to have it, he just got ahead of himself.

Lots and lots of equipment calibrations this week by our calibration supplier. Spent a couple of days searching and asking for updated ISO certificates for my supplier files. Why doesn't everyone make it easy to print a copy of their registration certificate from their website? I would think that you would want to advertise an ISO9001 registration! 3 weeks to DNV surveillance.

 

[Stijloor]

Well, back to the subject. Internal Audit only went 2 days. We were basically auditing all the administrative stuff, except where following a process took us into Engineering or Production. Almost all of Design and Development and Production and Service Provision are in the November schedule. We are tweaking our product development process so we audited a newly started project to make sure that the "improvements" didn't violate our current procedures while we test them out. We generated one finding here where the project manager did not get the proper signoff before proceeding to the next stage in the development process.

No big deal really. We don't list the signoff form as a deliverable in the "Level III" work instruction that the project manager was slavishly following, so we need to add it specifically, even though it is listed in the Procedures Manual. The Project Manager did know that he was supposed to have it, he just got ahead of himself.

Lots and lots of equipment calibrations this week by our calibration supplier. Spent a couple of days searching and asking for updated ISO certificates for my supplier files. Why doesn't everyone make it easy to print a copy of their registration certificate from their website? I would think that you would want to advertise an ISO9001 registration! 3 weeks to DNV surveillance.

Thank you for the update. Very good information and suggestions.

Wishing you and your staff the best for the next audit.

 

[bill.jones]

Dear all, I am seeking advice regarding setting up a ISO/TS16949 system, our company is a medium sized engineering and fabrication company based in Central Scotland. Our main customer now requires us to operate to this standard.

Can anyone tell me do we continue to operate ISO9001 and run it side by side. We have been ISO9001 accredited for 6 years.

I am currently seeking information on undertaking a Gap Analysis and I am gathering information on our processes.

Does anyone know when we should plan to obtain Internal Auditing Training and the timescale involved to attain accredition.

Best Regards

Bill Jones

 

[HSSE Auditor]

Dear all, I am seeking advice regarding setting up a ISO/TS16949 system, our company is a medium sized engineering and fabrication company based in Central Scotland. Our main customer now requires us to operate to this standard.

Can anyone tell me do we continue to operate ISO9001 and run it side by side. We have been ISO9001 accredited for 6 years.

I am currently seeking information on undertaking a Gap Analysis and I am gathering information on our processes.

Does anyone know when we should plan to obtain Internal Auditing Training and the timescale involved to attain accredition.

Best Regards

Bill Jones

I am not sure why you would need TS. Who is the customer?

 

[Helmut Jilling]

Dear all, I am seeking advice regarding setting up a ISO/TS16949 system, our company is a medium sized engineering and fabrication company based in Central Scotland. Our main customer now requires us to operate to this standard.

Can anyone tell me do we continue to operate ISO9001 and run it side by side. We have been ISO9001 accredited for 6 years.

I am currently seeking information on undertaking a Gap Analysis and I am gathering information on our processes.

Does anyone know when we should plan to obtain Internal Auditing Training and the timescale involved to attain accredition.

Best Regards

Bill Jones

You are permitted to tun ISO and TS side by side, but there is little point. Most companies move up from ISO to TS, similar to moving from a Bachelors degree, to a Masters in college.

I would recommend getting internal audit training as soon as convenient. It will give you a good base to understand the requirements better. It will help you stay on track. Make sure the training focuses on the requirements and the process approach.

I would also verify that you have the process approach well defined in your system before you proceed. While the TS standard uses the same approach in cl 4.1 as ISO does, this is an area of frequent problem in TS audits.

The TS standard can help you with the gap analysis. The ISO text is in text boxes, and the extra TS requirements are outside the box. Easy to see the difference.