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I am conductiong an internal audit for AS9100 8.4 and I am having a problem getting the employees that I am interviewing to understand my audit questions. I am asking how is data analyzed to demonstrate the suitability and effectiveness of the quality management system. I ask this question in relation to Customer Satisfaction, Conformity of products, suppliers, etc.
Can someone give me an idea as to how to better explain clause 8.4 to make it easier to understand?
What would be a good example of an answer to the above question which would demonstrate compliance?
Thanks in advance
Brian
Can someone give me an idea as to how to better explain clause 8.4 to make it easier to understand?
What would be a good example of an answer to the above question which would demonstrate compliance?
Thanks in advance
Brian
