Communication
Uteesh
Ask yourself if the people in your organisation understand the policy and objectives, which procedures/processes they must follow and what will happen (environmentally) if they don't, and how to handle emergency situations. If they (all) do understand these things then your system should record what communication causes them to understand these things. If they don't, then it's time for some new planning on how you wish to manage communication.
Hope this helps, Al.