Hi all..
We have an IVD device with CE marked and IVD software with it. Also an RUO instrument with CE marking and RUO software.
Afew EU hospitals want IVD instrument with RUO software to use for resarch use only applications.(they are insisting to have IVD instrument, but for RUO applications)
In all our IVD User documentation, we have included that any other validation of assays, otherthan the intended use, is the customer responsibility.
Now my question is, if we supply IVD instrument+IVD software and RUO software (as per customer request) and if he uses RUO software on the IVD instrument, will this be a violation related to off-label?
If the customer uses in the above manner, how to handle the customer complaints?
Look forward for ur response.
Thanks,
Sreenu
We have an IVD device with CE marked and IVD software with it. Also an RUO instrument with CE marking and RUO software.
Afew EU hospitals want IVD instrument with RUO software to use for resarch use only applications.(they are insisting to have IVD instrument, but for RUO applications)
In all our IVD User documentation, we have included that any other validation of assays, otherthan the intended use, is the customer responsibility.
Now my question is, if we supply IVD instrument+IVD software and RUO software (as per customer request) and if he uses RUO software on the IVD instrument, will this be a violation related to off-label?
If the customer uses in the above manner, how to handle the customer complaints?
Look forward for ur response.
Thanks,
Sreenu