Appraisal Costs - Include Plant Scale Maintenance?

C

Carol I

#1
Just a quick question on COPQ:
I work for a chemical manufacturer. I am including costs for calibration and maintenance of lab equipment, but should I also include costs for calibration of plant scales (tank scales, truck scales)? What about maintenance costs for these? I wasn't sure since most references define appraisal costs to include measurement equipment for "inspection and test."
Thanks!
 
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Jim Wynne

Staff member
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#2
Just a quick question on COPQ:
I work for a chemical manufacturer. I am including costs for calibration and maintenance of lab equipment, but should I also include costs for calibration of plant scales (tank scales, truck scales)? What about maintenance costs for these? I wasn't sure since most references define appraisal costs to include measurement equipment for "inspection and test."
Thanks!
Can they contribute to poor quality (including the potential to make customers unhappy) if they don't work properly?

ETA: "Quality costs" and "cost of poor quality" are two different things.
 
C

Carol I

#3
Absolutely. Weight is essential in all aspects of batching, drumming, material transfers, etc. I was not sure whether to include the costs maintenance of these scales in the COPQ, or if this should be captured elsewhere (plant overhead?).
Thanks,
Carol
 
C

Carol I

#4
Forgot to address the second part of your reply: I am compiling "cost of poor quality" report, which up until now has focused exclusively on internal and external failures. I am working toward including the appraisal and prevention costs now as well. So I am likely naming this report incorrectly.
C
 
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