Approval of Procedures - Best Practices

What approval levels do you have for ISO 9001

  • CEO

    Votes: 2 11.1%
  • Head of Department (HOD)

    Votes: 1 5.6%
  • Both

    Votes: 1 5.6%
  • Any manager at higher level than document creator

    Votes: 4 22.2%
  • Process Owner

    Votes: 10 55.6%

  • Total voters
    18
  • Poll closed .
J

JaneB

#11
Re: Approval of Procedures - Best Practice

Should these procedures be approved by HOD or HOD as well as CEO? Previously CEO was specified in 4.2.3, but later removed because of the burden.
BUT: What would be best practice?
Best practice is whatever works best in your organisation. I haven't voted and won't because I could answer Yes to each box for a different client. It depends on how big your company is, and what will work best.

I do agree with Howste:
I doubt that the CEO has in-depth knowledge of all 2000 procedures.
Me neither. And I doubt that s/he either wants to or needs to approve all 2000 of them. (That's a heck of a lot of procedures!!)

It usually makes sense for the CEO/MD/Board/whoever to approve the very top-level documents, eg, Policy. But all the procedures? Only in a very small organisation and where they really want to remain very hands-on. Delegation to an appropriate level of SME and authority is wise.
 
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M

marthe.lotz

#12
Re: Approval of Procedures - Best Practice

Oops, I saw I made a mistake!
We have about 2000 procedures in the whole comany, and about 2000 employees.
But only some 300 in Shared Services, maybe changing the situation somewhat!?
 
M

marthe.lotz

#13
Re: Approval of Procedures - Best Practice

Yes, HOD = Head of Department.
Made a mistake, about 2000 employees,
300 documents relevant to Shared Services (scope of this Question)
 

Helmut Jilling

Auditor / Consultant
#19
Re: Approval of Procedures - Best Practice

Oops, I saw I made a mistake!
We have about 2000 procedures in the whole comany, and about 2000 employees.
But only some 300 in Shared Services, maybe changing the situation somewhat!?
That sounds like an awful lot of procedures! Do you really need them all? Can some related ones be combined?
 
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