Approval of Supplier with ISO 9001 (Automotive)

Skilz

Involved In Discussions
#11
Hi Ninja,

My company (9001/14001 certified) is supplying to an Automotive customer, and we have just recently been asked by the AM customer to sign a Quality Agreement, which entails a lot of requirement etc. Some of the requirement is like providing FMEA,Control Plans, PSW, PPA, etc. As a 9001 accredited company, we obviously dont follow these methodologies.
Is there anything that we can reply back to the AM customer to request the documents to be wavered?
 
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Helmut Jilling

Auditor / Consultant
#12
Hi Ninja,

My company (9001/14001 certified) is supplying to an Automotive customer, and we have just recently been asked by the AM customer to sign a Quality Agreement, which entails a lot of requirement etc. Some of the requirement is like providing FMEA,Control Plans, PSW, PPA, etc. As a 9001 accredited company, we obviously dont follow these methodologies.
Is there anything that we can reply back to the AM customer to request the documents to be wavered?
You can request them to be waived, but those are standard automotive documents that OEM customers require. If you don’t want to do those, you really won’t have much success in automotive... Even ISO 9001 requires a product approval method.
 

Ninja

Looking for Reality
Staff member
Super Moderator
#13
Actually I would rather pay my customer to send one of their internal guys to audit us and drop third party altogether. I think the more interaction between vendors and customers is good.
I can't disagree with that...it makes a lot of sense.

...right up until the SQE box checker fails to check the IATF 16949 box and the complaint emails start.
 

Ninja

Looking for Reality
Staff member
Super Moderator
#14
Hi Ninja,

My company (9001/14001 certified) is supplying to an Automotive customer, and we have just recently been asked by the AM customer to sign a Quality Agreement, which entails a lot of requirement etc. Some of the requirement is like providing FMEA,Control Plans, PSW, PPA, etc. As a 9001 accredited company, we obviously dont follow these methodologies.
Is there anything that we can reply back to the AM customer to request the documents to be wavered?
I would find it hard to believe that that approach would be possible.

I have supplied Tier I and Tier II without TS16949 or IATF 16949....but in 100% of the cases, FMEA, control plans, PSW and accepted full PPAP were required.

Put another way, if you refuse to submit PSW and PPAP (which would include FMEA and control plans)...I find it hard to believe that US Automotive will buy from you in ongoing production.
 

Skilz

Involved In Discussions
#15
I agree that we will have to meet the customer at some point and do provide these requested documents (FMEA,CP, etc), but there is also other indicators that could possibly not be achievable, like..


The AM customer also calls for a CPK of 1.67 to 2.0
None of our products will hit 1.67 which is not uncommon in chemical batch processing.

For example one of our products has CPKs of 0.5 to 1.0
There is nothing we could do except opening the specifications to get much higher
 

Ninja

Looking for Reality
Staff member
Super Moderator
#16
I agree that we will have to meet the customer at some point and do provide these requested documents (FMEA,CP, etc), but there is also other indicators that could possibly not be achievable, like..


The AM customer also calls for a CPK of 1.67 to 2.0
None of our products will hit 1.67 which is not uncommon in chemical batch processing.

For example one of our products has CPKs of 0.5 to 1.0
There is nothing we could do except opening the specifications to get much higher
Sounds like a great topic to discuss with your customer to reach common ground and work together to find a mutually acceptable solution.
 

Golfman25

Trusted Information Resource
#18
Hi Ninja,

My company (9001/14001 certified) is supplying to an Automotive customer, and we have just recently been asked by the AM customer to sign a Quality Agreement, which entails a lot of requirement etc. Some of the requirement is like providing FMEA,Control Plans, PSW, PPA, etc. As a 9001 accredited company, we obviously dont follow these methodologies.
Is there anything that we can reply back to the AM customer to request the documents to be wavered?
So the PPAP documents will be a minimum requirement. You will have a hard time getting around those. Some of the other things. like cpk can be more negotiable based on your process. Good luck.
 
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