APQP - Definitions of service and product quality characteristics

[Sima]

Dear Friends

for perparing Apqp we wants to prepare quality product characteristic an I have found some title of this but I don't know the meaning of some of them and I want to know subcharacterstic of each of them:

Product Quality Characterstics
Accessibility
Availability
Appearance
Adaptability
Cleanliness
Consumption
Durability
Disposability
Emittance
Flammability
Flexibility
Functionality
Interchangeability
Maintainability
Odour
Operability
Portability
Productability
Producibility
Reliability
Reparability
Safety
Security
Size
Susceptibility
Storability
Strenght
Taste
Testability
Toxicity
Transportability
Vulnerability
Weight

Service Quality Characteristcs
Accessibility
Accuracy
Courtesy
Comfort
Competence
Credibility
Dependability
Effectiveness
Flexibility
Honesty
Promptuness
Responsiveness
Reliability
Security

thanks alot
sima

 

[Marc]

These are probably best addressed by checking in a dictionary and then taking a good look at your product.

For example, Comfort - Any characteristics associated with Comfort would depend upon your product and whether 'comfort' is even associated with it.

Unfortunately, long 'laundry lists' like this are hard to address. I suggest you look at your product and make a list which is a subset consisting of aspects which are applicable to your product