Update,
The customer auditor was in yesterday. Here's his take:
A study should be done on the torque wrenches but since it is not a Key Control Characteristic but rather an insurance policy that we tighten connections he will not require it.
For our three KCCs, output voltage, output frequency and charger voltage, we must process 10 units, take 3 measurements with the meter for each characteristic (remove and replace the probe from the digital multimeter), and repeat this with 3 different technicians. My prediction is that we will have 0 deviation on the 9 readings of each of 3 characteristics taken on each unit by 3 technicians and a very slight (Cpk 5+) variation between the 10 units. So, 270 measurements to tell me what I already know. Gotta love quality!
Control Plan is the 100% test with these three measurements X-bar R charted.
Preventive Maintenance was not an issue due to the measures mentioned earlier.
The customer auditor was in yesterday. Here's his take:
A study should be done on the torque wrenches but since it is not a Key Control Characteristic but rather an insurance policy that we tighten connections he will not require it.
For our three KCCs, output voltage, output frequency and charger voltage, we must process 10 units, take 3 measurements with the meter for each characteristic (remove and replace the probe from the digital multimeter), and repeat this with 3 different technicians. My prediction is that we will have 0 deviation on the 9 readings of each of 3 characteristics taken on each unit by 3 technicians and a very slight (Cpk 5+) variation between the 10 units. So, 270 measurements to tell me what I already know. Gotta love quality!

Control Plan is the 100% test with these three measurements X-bar R charted.
Preventive Maintenance was not an issue due to the measures mentioned earlier.
Last edited: