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Are there any ISO registrars that should not be selected and why?

G

gardnere

#1
Are there any ISO registrars for certification that should not be selected and why? Please provide definitive comments/rationale for the non-selection of a specific ISO registrar(s). :cool:
 
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Stijloor

Staff member
Super Moderator
#2
Re: Select an ISO Registrar

Are there any ISO registrars for certification that should not be selected and why? Please provide definitive comments/rationale for the non-selection of a specific ISO registrar(s). :cool:
When you scroll down this page, you'll find threads that may be of help to you.

Stijloor.
 

Coury Ferguson

Moderator here to help
Staff member
Super Moderator
#3
Are there any ISO registrars for certification that should not be selected and why? Please provide definitive comments/rationale for the non-selection of a specific ISO registrar(s). :cool:
A simple way to determine this is: Are they accredited?

There are so many opinions on Registrars that should not be used. But, that list could be based upon any bad experiences that a company or person had with the Auditor, or just the rumor mill.

The answers you seek are to subjective. You need to make your own decision on the "accredited" Registrar you want to use.

The way I select a Registrar, is based upon what type of customer service they provide, the auditors (during an interview process), and of course accreditation. Cost can play a minor role also in my decision.

But this is just how I would select a Registrar.
 

Stijloor

Staff member
Super Moderator
#4
Are there any ISO registrars for certification that should not be selected and why? Please provide definitive comments/rationale for the non-selection of a specific ISO registrar(s). :cool:
Coury is correct, formal Registrar accreditation is one, but it's the auditor you're dealing with.
Get the auditor's certifications, their resume, and interview other companies to get references.

Stijloor.
 
#5
To add to Coury's comment, it's also who accredits the registrar. There are some CBs out there who are accredited, but not by the AB your customer recognizes, which is usually ANAB (in the USA) or UKAS (in the UK) etc and so on (depending on country). There are also specific ABs for some industry schemes too, like IATF for automotive.

Although the relationship with an auditor is important, it's also got its down side - auditors leave, retire, even die! (it's a tough life!) so having the assurance that another of the same caliber (if not the same personality) can be important down the road...
 
M

mallen92705

#6
All good points!

In past companies that I have worked for and have implemented an ISO QMS for certification, we have considered the following in selecting our Registrar.

  • The Registrars that our Customers have chosen
  • If a Registrar is active in other areas of our industry
  • The Registrars that our Competition have chosen (Benchmarking)
Good Luck in your search!
 
G

gardnere

#7
I appreciate your many comments. I feel that the QMS news and our general awareness both provide us with a tendency to focus on specific ISO registrars that are less than satisfactory based upon their performance...regardless of the registrar's certifications and not to choose or recommend such a registrar(s). I am requesting if you could identify, by name, the identity of such registrar(s) and your rationale. I am not looking for good registrar characteristics to aid in the selection process.
 
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Stijloor

Staff member
Super Moderator
#9
Most people would avoid answering that questions for concerns about the legal ramifications. But we have a few threads along this line. For example this old one.
Sidney is right. Some of the Members and Moderators here actually work for Registrars. They respect each other and their Employers.

Feedback from companies and colleagues that you know of can be helpful.

Stijloor.
 
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