SBS - The best value in QMS software

AS9100 8.5.2 g - Flowing Down Corrective Action Requirements to a Supplier

F

freebird_1974

#1
8.5.2 g
Flowing down corrective action requirements to a supplier when it is determined that the supplier is responsible for the nonconformity


Our external auditor has interpreted this clause to mean that every supplier caused rejection, internal and external warrant our company to issue an 8D corrective action to the supplier. Does this sound correct? Others have told me that this only means if we have an end customer rejection we flow the corrective action down to the supplier. If we reject something internally, prior to reaching our customer, and it is a supplier caused issue we have option to issue corrective action.

Any guidance would be appreciated.
 
Elsmar Forum Sponsor

Coury Ferguson

Moderator here to help
Staff member
Super Moderator
#2
Re: AS9100 8.5.2 g

8.5.2 g
Flowing down corrective action requirements to a supplier when it is determined that the supplier is responsible for the nonconformity


Our external auditor has interpreted this clause to mean that every supplier caused rejection, internal and external warrant our company to issue an 8D corrective action to the supplier. Does this sound correct? Others have told me that this only means if we have an end customer rejection we flow the corrective action down to the supplier. If we reject something internally, prior to reaching our customer, and it is a supplier caused issue we have option to issue corrective action.

Any guidance would be appreciated.
If the supplier was the cause of a rejection that was found before it was sent to the customer, a company should take the necessary and required action. However, I would document somewhere (internal document like a Rejection Report or something similar) what action you took, even if you said "no corrective action is required at this time."

Question: How do you track the rejection rate from the supplier, and when do you determine when a Corrective Action is required? Do you maintain the records of rejection from suppliers and monitor their quality?

Just my thoughts.
 
H

Hodgepodge

#3
Re: AS9100 8.5.2 g

AS9100C Section 8.5:
The organization shall take action to eliminate the causes of nonconformities in order to prevent recurrence. Corrective actions shall be appropriate to the effects of the nonconformities encountered. A documented procedure shall be established to define requirements for
g) flowing down corrective action requirements to a supplier when it is determined that the supplier is
responsible for the nonconformity,
AS9100 requires that a company define the requirements for flowing down to suppliers. It does not mandate or offer guidelines as to when your company “must” flow corrective actions down to suppliers. It says you have to have a defined system that says when, where, what, how, and with whom. Bottom line, you don’t have to issue a CA every time a nonconformance is discovered.

Also, 8D is not mentioned anywhere in AS9100. Did the auditor really say, "Issue an 8D corrective action to the supplier"?
 
Last edited by a moderator:

dsanabria

Quite Involved in Discussions
#4
8.5.2 g
Flowing down corrective action requirements to a supplier when it is determined that the supplier is responsible for the nonconformity


Our external auditor has interpreted this clause to mean that every supplier caused rejection, internal and external warrant our company to issue an 8D corrective action to the supplier. Does this sound correct? Others have told me that this only means if we have an end customer rejection we flow the corrective action down to the supplier. If we reject something internally, prior to reaching our customer, and it is a supplier caused issue we have option to issue corrective action.

Any guidance would be appreciated.
For additional guidance (Clause 8.3)

and

Supply Chain Management Handbook (9.2.5) as a starting point.

Supply Chain Management Handbook.

Terms and conditions should also be clarified as to what is expected from a supplier (when there are NCR).

To your question - most auditor would interpret that requirement as it is stated - when a customer provides an NCR to you and it was done by the supplier, then they are part of the process to eliminate the NCR.

But more important...


Think about taking your system to the next level and monitor your suppliers even better - this will help you maintain a better grasp of good suppliers.
 
Last edited by a moderator:
F

freebird_1974

#5
Re: AS9100 8.5.2 g

We have a supplier management report card. Our current process if every supplier rejection requires an 8D corrective action.
 

howste

Thaumaturge
Super Moderator
#6
Re: AS9100 8.5.2 g

We have a supplier management report card. Our current process if every supplier rejection requires an 8D corrective action.
If your process documentation states that every supplier rejection requires an 8D, then the auditor was correct to issue an NCR if there were cases when a supplier rejection occurred and no 8D was requested. This is coming from your own system and not what AS9100 requires though.
 
Thread starter Similar threads Forum Replies Date
briteme4 ASL - AS9100 / Supplier Survey Supplier Quality Assurance and other Supplier Issues 3
Crusader AS9100 7.5.2 NOTE Approval methods identified AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 8
A Can a organization use a disclaimer "pending AS9100 Certification" in Marketing Information? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
R AS9100D internal audit checklist or ISO 9001 2015 to AS9100 D AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
T AS9100 audit due to facility move AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
K AS9100 and ISO9001 together AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 9
M Do AS9100 Registrar Auditors have nonconformity quotas? General Auditing Discussions 18
L Heading dies as "tooling" and AS9100 Manufacturing and Related Processes 2
L Heading dies as "tooling" and AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
F AS9100 - Validation, FAIR's, ITAR and Sub-Contracting AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
L AS9100 - Product and Service Provision 8.5.1q AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
T Temperature Requirements For In House Calibration - AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 16
T What does AS9100 mean when it says you must establish a process to do X? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 24
G Tool tracebility and First calibration requirements for aerospace (AS9100) organisation AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
T Internal Nonconformance procedure thoughts (AS9100) AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
A AS9100 Training - Where do I start? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 14
SocalSurfer Can you recommend an enterprise QMS for new AS9100 startup AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
L Open Positions During AS9100 Audit AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
SocalSurfer AS9100 new certificate, but need QMS software, help Quality Assurance and Compliance Software Tools and Solutions 2
C AS9120 or AS9100 Cert pertaining to inventory? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
H AS9100 Checklist for Internal Audit needed AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
hockeyhead Existing process never included in AS9100 scope of certification AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 10
W Major NCRs within AS9100 - What is the most frequent reason for Major NCRs? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
Q AS9100:2016 D - Intent of 8.4.3 (K) - Implement QMS AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
was named killer AS9100 Supplier Approval Requirements AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 10
R AS9100 - 8.4.2 - Receiving Inspection Requirements AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
B AS9100 8.4.1 Supplier Selection/Evaluation criteria and reevaluations AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 13
S Effective nonconforming process for AS9100 8.7 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
O Adding ISO 13485 to an AS9100 QMS ISO 13485:2016 - Medical Device Quality Management Systems 13
M Customers Request AS9100 certification - Small Company (less than 20 employees) AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 8
NDesouza AS9100 - D Capacity Planning Requirements AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
D ISO 9001 & AS9100 Certificate issued by a consultant for a Distributor Registrars and Notified Bodies 11
B FAR/Prime Contractor Flow-down Tool - AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
K AS9100 - 7.3 - Are these black and white questions with specific correct answers AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
A Does AS9100 require traceability to operators performing the work? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
R Traceability on Unmarked Parts - AS9100 requirements AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 7
M When is FAI required? AS9100 8.5.1.3 and 8.4.3 requirements AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 9
M Ethics and Legality AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
K Counterfeit parts prevention - Audit Nonconformance - AS9100 8.2.2 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 25
classical_quality AS9100 Surveillance Audit - advice on drafting strong responses AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 11
L AS9100 - Infrastructure or Product? Inflight internet connectivity network AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
C AS9100 Rev D 8.1.1 & APQP - Operational risk management process AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
T AS9100 - Changing PEARs target AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 41
R AS9100 DELTA FAI - Sub-supplier for plating changed AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
G AS9100-8.1.2 Configuration Management AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
R AS9100 REV D gap analysis matrix AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
Sidney Vianna Informational New IAQG Document - AS9100 Clarifications of Intent AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
E Recommendations for CBs south of England AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
T Was Just told we could ONLY buy material for AS9100 customers if the DISTRIBUTION house is AS9100 / AS9120 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
E AS9100 installtion procedure AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 0

Similar threads

Top Bottom