Hi Dave,
You mentioned "There were a few "cross-overs" we had to address such as Management Review but we had no major problems."
Could you provide more information about the cross-overs? Were they difficult to handle? What should we look at as a concern here? From what you have described your company is very similar to ours (we even have a facility in AVON! go figure!)
I wish that I could contact our CB - but again - this is not an area over which I have any control or say
Thanks again! And again, once I know the end of the story, I'll keep you all posted with as much info as possible, to help others...
Dvora
There were a number of areas where the corporate offices did the activities you would normally expect to audit at the site getting the certification. This didn't cause a "problem" though. It was more a case of identifying these areas and determining the contribution made by the corporate office and site.
AS9100 has various requirements which must be audited for compliance. You can not exclude, for example, Management Review. Our task was to, with the aid of our CB, determine what we did at the site and what was done at the corporate level. Then the judgment had to be made as to the effectiveness of meeting the requirements of AS. Sticking with MR, we had to show that, although MR was done at a corporate level, the site still met the AS requirements. We had to demonstrate that the same analysis of data used to make corporate decisions was implemented by the site in making local management decisions then fed to corporate for MR there.
Engineering was another area. Our corporate office has a large engineering department with R&D facilities. Issues of design, configuration management, and other AS elements had to be evident and managed at the Avon site.
HR is done at a corporate level yet we had to show the interaction of the Avon site, training, etc. as required by the standard.
Purchasing was another area.
It wasn't difficult showing the relationship between the site and corporate once we identified what had to be addressed. It was obvious we were addressing all the elements but we had to document how we addressed them. The CB could not (and certainly would not) accept the statement "That is done in Wellington". The Avon site had to have some input and that input had to ensure the requirements were being met.
I would like to point out that one of our larger customers helped an awful lot is pointing us in the right direction at times. I was surprised to find out how willing they were to help. It almost seemed as though they wanted us to succeed. I had never run into that in the automotive industry
If you need any specific help, please ask. Good luck.
Dave