AS9100 - Is the Management Representative a Top Manager?

E

Eloy Gomez

#1
5.5.2 Management Representative: Top management shall appoint a member of management who, irrespective of other responsibilities, shall have responsibility and authority that includes..............


Does this statement states that the management rep should be a member of upper management, management or just any individual as long as this person has a knowledge of how a QMS works?​
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DannyK

Trusted Information Resource
#2
Re: AS9100 Is the Management Rep a top manager?

Based on the standard, the management representative has to a member of management who will be responsible for overseeing the quaity management system. It cannot be any individual, it has to be a member of management.
 
Last edited:
B

BadgerMan

#3
Re: AS9100 Is the Management Rep a top manager?

In my opinion, "authority" is the key word.

They need to be a member of management and have "the organizational freedom and unrestricted access to top management to resolve quality management issues".

Search the forums for "management representative" and you will find many helpfull threads. This issue has been discussed many times.
 

Kales Veggie

People: The Vital Few
#4
Re: AS9100 Is the Management Rep a top manager?

In my opinion, "authority" is the key word.

They need to be a member of management and have "the organizational freedom and unrestricted access to top management to resolve quality management issues".

Search this forum for "management representative" and you will find many helpfull threads. This issue has been discussed many times.
Authority is the key word. Yep. Not necessarily a member of top management.
 
J
#5
Also check the responsibilities and authorities of MR

shall have responsibility and authority that includes

a) ensuring that processes needed for the quality management system are established, implemented and maintained,
b) reporting to top management on the performance of the quality management system and any need for improvement,
c) ensuring the promotion of awareness of customer requirements throughout the organization, and

d) the organizational freedom to resolve matters pertaining to quality.
This is key to decide from which level of management,MR would be selected.If you find that a person from lower management can fulfill this,you can select MR from lower management.However,will it be possible to really give that person
organisational freedom?
Management is generally considered as a group of persons or person who are authorised/can take decision about the organsation.

With earlier version of standard I have seen receptionist,personal assistants as MR.Also seen area MRs.These area MRs are basically consultants for a locality and they are hired to act as MR on audit days.So in all companies in the locality you could find same MR.:)
 
E

Eloy Gomez

#6
Can the President of the company assign himself as the MR? Is this not conflict of interest? :mg:
 

howste

Thaumaturge
Trusted Information Resource
#8
Can the President of the company assign himself as the MR? Is this not conflict of interest? :mg:
Yes. Why would it be a conflict of interest? Aren't the needs of the business and the needs of the QMS the same? Both should be focused on achieving the organization's objectives.
 

Jim Wynne

Leader
Admin
#9
Can the President of the company assign himself as the MR? Is this not conflict of interest? :mg:
There's no conflict. It would be a situation where a CEO would assume direct responsibility for duties that could be performed by a delegate. The MR is a representative of management, not a watchdog.
 
E

Eloy Gomez

#10
Our Quality Manager is leaving he is the Quality Representative -- The President is delegating all of the QM responsibilities to all members in the Quality group including inspectors but when it came to the AS9100 Quality Representative I thought it would be conflict of interest since if I was the President here my main interest would be to ship product out the door and increase sales.

Interesting......good point on stating that is management rep not a watchdog.:agree:
 
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