AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

J.Enger

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#1
Good morning all,
I have recently rewritten our company's Quality Manual to AS9100 Rev D. I was wondering if I could get a few people to look through it and see if I missed anything important, or if any improvements can be made. I have been doing this off and on for a few weeks now, between duties as Quality Manager in an understaffed Quality dept., and I would like to get a fresh set of eyes on it from more experienced AS9100 gurus. It is still a work in process, as I have to rewrite and renumber procedures that are listed in this QMS.

Any feedback is appreciated.
 

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Kronos147

Trusted Information Resource
#2
Congrats! Well done!

I like that it follows the clauses.

Here are a couple of thoughts:
1) 4.3 mentions "exclusions" to design. Consider changing that to "not applicable" due to the context, yada yada yada. Exclusions are not part of Rev. D

2) 5.3 Who are the process owners? It looks like the MR is in charge of the shop. Maybe it is described on the org chart or such.

3) The revision history mentions on rev. 7 you added hot links. There is no reference to why they were removed. I understand, as they can get out of date quickly. However, as the document got further in, it seems like you added references to procedures more. I think that is a great addition.

That's all I got after a quick read.
 

J.Enger

Involved In Discussions
#3
Thanks for the feedback. I think the hardest part was working through Section 4. It took a bit of me rereading the standard and reading a bunch of different threads on here and other forums until i finally got a good grip on it.

I like your idea of changing exclusions to "not applicable due to scope". I will see how I can reword that.

I was still trying to pin down my GM and the President to go over the Org Chart. I finally got that done today. I added it after 5.3 as Fig 3. I added a screenshot below. I hope that may identify the process owners due to the way i have it broken down. Also as I rewrite the procedures and all, I always add in them who owns the process.


As for the hotlinks, I figure when state that I did a complete Re-Write, that it is understood that any changes made in previous iterations would be negated. After going through the old files, it looks like they removed the hotlinks in Rev. 14., so I added that note to the Rev page.

:thanx:
 

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wooden nickle

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#4
Looks really great. The only question I have is, how are you/we to establish, implement, maintain and continually improve the processes (procedures, work instructions and forms) needed and there interactions, how do we document them in our "QM". As required by clause 4.4.1.
 

howste

Thaumaturge
Super Moderator
#5
Looks really great. The only question I have is, how are you/we to establish, implement, maintain and continually improve the processes (procedures, work instructions and forms) needed and there interactions, how do we document them in our "QM". As required by clause 4.4.1.
What you're stating is not a requirement. There is no quality manual required in AS9100 Rev D. A QM is only mentioned in a note in 4.4.2.
AS9100 Rev D clause 4.4.2 said:
NOTE: The above description of the quality management system can be compiled into a single source of documented information and referred to as a quality manual.
4.4.2 includes things that need to be documented in the system somewhere, but including them in a quality manual is optional.
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#6
What you're stating is not a requirement. There is no quality manual required in AS9100 Rev D. A QM is only mentioned in a note in 4.4.2.
True. But some customers (e.g. Boeing) require their suppliers to have a quality manual.
The Seller must compile and maintain a single source of documented information and refer to it as a Quality Manual. The Quality Manual must include a description of the quality management system and contain or make reference to the documented information and associated aviation, space, and defense industry requirements contained within AQMS (see 4.4.2).
 

J.Enger

Involved In Discussions
#7
Looks really great. The only question I have is, how are you/we to establish, implement, maintain and continually improve the processes (procedures, work instructions and forms) needed and there interactions, how do we document them in our "QM". As required by clause 4.4.1.
I am working to add references in the QM to the different procedures that reflect the processes for each section. Possible idea was adding a list of "Relevant Documents" at the end of each section with procedures/processes/work instructions/forms that are created. Each of those would be Rev Controlled to ensure any changes are captured.



What you're stating is not a requirement. There is no quality manual required in AS9100 Rev D. A QM is only mentioned in a note in 4.4.2.

4.4.2 includes things that need to be documented in the system somewhere, but including them in a quality manual is optional.
True. But some customers (e.g. Boeing) require their suppliers to have a quality manual.
Unfortunately, we get a several customers that require us to submit a Quality Manual to them to ensure we have a QMS that we are following. Even though AS9100 D doesnt require one.
 

wooden nickle

Involved In Discussions
#8
Thank you for the pros and cons on the procedures, work instructions and forms question I posted. I will be including the associated procedures following the clause they pertain to.:thanx:
 
#9
Good morning all,
I have recently rewritten our company's Quality Manual to AS9100 Rev D. I was wondering if I could get a few people to look through it and see if I missed anything important, or if any improvements can be made. I have been doing this off and on for a few weeks now, between duties as Quality Manager in an understaffed Quality dept., and I would like to get a fresh set of eyes on it from more experienced AS9100 gurus. It is still a work in process, as I have to rewrite and renumber procedures that are listed in this QMS.

Any feedback is appreciated.
Great Job done
 
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