AS9100a and ISO 9001:2000 Quality Manual and Document Examples

[mweb]

Mike S.

Ah well, we only update the organisation chart every 6 months (or when there's some major shift in responsibilities, but that hardly ever happens. We're a pretty stable company )

Then all I have to do is update the title page of the manual, record it in the revisions log, and that's that. Pardon my ignorance, but why would I want to send a copy of it to the registrar? They've never wanted a copy before!

Am I missing something? If I am you'll have to let me know, 'cos unlike most/all the people on here, I'm not a 'quality professional.' I have not a qualification to my name. Heck, I'm not even management (used to be, but that's another story!)



Will.

 

[Mike S.]

Will,

Pardon? Heck, you need no pardon from me! And lotsa letters after your name doesn't mean alot to me -- I prefer to judge people by their demonstrated capabilities and character, not their degrees or awards.

I was under the impression most registrars always wanted to have the latest copy of your QM in real-time. Your registrar obviously does not, so it was my mistake.

 

[Randy Stewart]

Is it applicable to you?

If it works for you, mweb, then no problem. Industry average (for manufacturing in the US) is about 7% a year, across the board. Management is a little higher due to the downsizing that happened last year.

Our regiatrar doesn't require us to send a copy either. All they want is what is applicable at the time of the audit.

The only thing I would question is the amount of detail. But once again if it works for you great. I'm trying to get ours ISO, QS, Environmental, Lean, 5S, etc. into one manual and keep that to about 20 pages. As for here, the detail is needed on the floor, not in a manual no one would read - unless you are the registrar.

As for the qualifications, I would rather have someone with floor experience than with book smarts.

 

[Ray Cann]

Hi Richard

Your QM was most helpful.

Not wanting to be too cheeky but is there any chance of having a look at your procedures referred to in the QM.

Your help would be appreciated.

Ray.

 

[Jimmy Olson]

Hi Ray and welcome to the cove

What procedures are you interested in? Let me know and I'll e-mail them to you.

 

[Ray Cann]

Procedures

Good Morning Richard

The six procedures are:

Control of Documents - Clause 4.2.3
Control of Records - Clause 4.2.4
Internal Auditing - Clause 8.2.2
Control of Non Conforming Product - Clause 8.3
Corrective Actions - Clause 8.5.2
Preventive Action - Clause 8.5.3

Your help would be appreciated.

Regards

Ray

 

[assuranceman]

Good Morning Richard: I would appreciate seeing what your procedures look like. I am writing my manual and procedures to AS9100 (Aerospace), which is somewhat more complex. If anyone has a AS9100 Part 1 manual that has been accepted by a registrar, it would help to see what others are doing.

 

[Jimmy Olson]

.

 

[Mike S.]

Richard,

'Twas quite nice of you to take the time to post those procedures.

Hope you don't mind a few questions!

In 6.6.1 you say you review all documents at least once a year. Why do you do this? Do you find the results are worth the effort and if so, how? Do you keep any "record" of this annual review and if so, how?

In 6.2.5 you say all obsolete copies of a document (except 1 copy) must be destroyed. Since you allow employees to print uncontrolled copies, is it possible to get rid of all of these uncontrolled copies, or is the destruction requirement only aimed at known (controlled) copies?

Understand I'm not being critical, just trying to understand and learn.

 

[Randy Stewart]

OOPS

Mike,
Spoken like a true auditor.

Richard,
I don't want this to sound like we're ganging up on you, but this is a good lesson for all.

Annual Review
If this is actually happening and it is value added no problem. I got caught with this in my procedure also. No I didn't do it and it was of no use. Get rid of it, yes it sounds good but more times than not, it doesn't happen.

Obsolete copies
Once again, sounds like the procedure I had and I got hit for the same thing (I believe this boarders on micromanagement). IF you have electronic copies make them the Controlled Copies and have them posted in a central location.
Just a suggestion, that's all. My company has made CAD Master, so our documentation has taken on the same philosophy. That way we have the same control on both prints and procedures.

Here's an excert from our Internal Doc Control Procedure that gives the general rules. This is just 1 step.

4.1 QSA Authority for Document Control and Issue
The Quality System Administrator will be designated as the central authority for the control and issue of all designated documents. This will include measuring the effectiveness of the control system, maintaining a master list of internal documents and the approval of new or revised documents.
Operations Engineering is designated as the central authority for the generation, approval, control and issue of all Control Plans.

For the purpose of this procedure the following definitions and rules apply:

CONTROLLED COPY --The controlled copies for all company procedures are located on the company computer network. All printed versions of the Procedures, Flow Charts or Work Instructions are UNCONTROLLED.

The use of uncontrolled documents (i.e. flow charts posted in work area) requires the user to verify accuracy prior to use.

To verify the latest revision level of electronic documents, see the Revision History section on the document and the master list or contact the Quality Systems Manager.

All procedures and prints shall be kept electronically and considered CONTROLLED. Any hard copy originals designated as controlled documents are to be identified by one of the following methods: colored logo, colored or textured paper, marked controlled, or stamped Controlled. All other copies shall be considered UNCONTROLLED.