Got a non conformance for 7.5.3.2 Control of Documented information for The organization has not fully defined the protection processes (e.g., protection from loss, unauthorized changes, unintended alteration, corruption, physical damage). is managed electronically, when documented information is managed electronically. With the objective evidence as The document control procedure does not define the process for managing electronic document protection.
In our Quality Manual it states - All documents are posted electronically; a master list is not required. The electronic control is sufficient to preclude use of invalid or obsolete documents and to protect documentation from loss, unauthorized changes, unintended alteration or physical damage. Documented information necessary for (company) OMS system and applicable standards are readily available and suitable for use when and where needed; this will be through the use of electronic media.
Changes to documents will be subject to the same review and approval process as was performed for their original release unless specifically designated otherwise. These changes when directly affecting our customer’s contracts and/or regulatory authorities will be properly coordinated with them. Authorized individuals will be supplied adequate information to base their review and approval upon.
Is this not sufficient to fulfill this requirement of the standard or do we have to specifically spell out what procedures IT has in place to manage the protection of these documents???
In our Quality Manual it states - All documents are posted electronically; a master list is not required. The electronic control is sufficient to preclude use of invalid or obsolete documents and to protect documentation from loss, unauthorized changes, unintended alteration or physical damage. Documented information necessary for (company) OMS system and applicable standards are readily available and suitable for use when and where needed; this will be through the use of electronic media.
Changes to documents will be subject to the same review and approval process as was performed for their original release unless specifically designated otherwise. These changes when directly affecting our customer’s contracts and/or regulatory authorities will be properly coordinated with them. Authorized individuals will be supplied adequate information to base their review and approval upon.
Is this not sufficient to fulfill this requirement of the standard or do we have to specifically spell out what procedures IT has in place to manage the protection of these documents???