AS9120B Control of External Providers for Franchised Distribution

P

pluke the 2

#1
Hello Everyone, I've searched throughout the forum and I could not find anything on the following question.

What is the best way to control our supplier list(s) so we can close the "loop". Our QMS only requires us to control our top 10 franchised due to employee capacity. This means we monitor performance and quality from these top 10 franchised only.

Background:
We are a small franchised electronics distribution company going through AS9120B.

(Here is one of my problems...) Our vendor list is over 1,000.

We have 10 top franchised lines. (30% of our spend)

We have 10 top suppliers that we buy from to resell their goods as required by our customers. We call this list: NonAuthorized-Approved Suppliers (60% of our spend)

Then we have a full supplier list for approved suppliers. (10% spend)

Then we have a list of disqualified suppliers. (0% spend)

Here is how it is described in our QM


  • General
  • XXXXXXX is an Authorized Distributor for the products distributed. XXXXXXX purchases semiconductors, electronic components, supplies, and equipment for resale from manufacturers or their franchised distributors. XXXXXXX does not manufacturer.
  • General
  • XXXXXXX maintains a register of suppliers, which includes their current approval status. Authorized suppliers are XXXXXXX’s preferred principal suppliers, some can be identified on XXXXXXX’s line card. Approved suppliers are designated as Non-Authorized suppliers that are authorized for the sale of their product. QA is responsible for maintaining and updating the Approved Suppliers Register and Disqualified Supplier Register.
  • Suppliers are selected and maintained based upon their ability to meet XXXXXXX Quality standards and specifications. Selection is done by XXXXXXX’s Management and/or QA using various criteria including product offering and technology, quality, exclusivity, representation network, service, profitability and where appropriate, records of previously demonstrated capability and performance. There are documented procedures outlining this process. Our customers mandate which products and suppliers they want to purchase. As a distributor, it is our job to monitor supplier performance and act, as required, to provide customers with the best level of service and satisfaction possible.
  • Supplier Quality Meetings can be commonly held throughout the year to monitor supplier performance, which includes, but is not limited to, on-time delivery, acknowledgement rating and quality specifics issues. Action items are created if the suppliers do not meet XXXXXXX’s evaluation and performance criteria. Corrective Actions are initiated for any supplier that is determined to be failing to meet customer product requirements.
  • XXXXXXX will ensure, when appropriate, that all applicable suppliers as well as XXXXXXX use customer- approved special process sources.
  • Suppliers and items are categorized based on various risk factors.
  • XXXXXXX has identified and managed the risk associated with the external provision of processes, products and services, as well as the selection and use of external suppliers.
  • XXXXXXX’s Purchase Order Terms and Conditions inform suppliers to assure all relevant Purchase Order Requirements are flowed down to sub-tier suppliers where required.
  • XXXXXXX’s supplier selection process is designed to prevent the purchase of counterfeit/suspect unapproved products. XXXXXXX only sells products that we are contractually authorized to sell. Any exceptions are documented with the customer at time of quotation and are noted in all written down communication with customer.

I appreciate any and all feedback possible. Thank you all very much have a great evening/morning whereever youre at in the world!
 
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