Attached is a procedure for writing documents

C

Craig H.

#11
Re: Document for Creating Documents

energy said:
I've attached a template. I'm for uniformity, otherwise we'd have documents all structured differently and "personalized".

Ahhhh. Much better.
 
Elsmar Forum Sponsor
#12
Re: Document for Creating Documents

energy said:
Attached is a procedure for writing documents. I pulled it from my achives as an example of a ludicrous document.
My word, Energy... :eek: That was about as far from the KISS principle as anything I ever saw. I didn't understand half of it, and it provided me with an instant headache. :bonk:

I did undestand one thing, though: A simple template could have replaced more than half the text and the rest wasn't worth keeping....

/Claes
 
E

energy

#13
Re: Document for Creating Documents

Claes Gefvenberg said:
My word, Energy... :eek: That was about as far from the KISS principle as anything I ever saw. I didn't understand half of it, and it provided me with an instant headache. :bonk:

I did undestand one thing, though: A simple template could have replaced more than half the text and the rest wasn't worth keeping....

/Claes
Unbelievable....The person I replaced had developed it due to pressure from a Consultant. I'm not sure that the Consultant had that in mind, but there it was. I became pretty good at Word, reverse engineering his documents when they had to be revised. For example, one method he used to space his lines was to use a 4 font with no text just for spacing. Sometimes a 2 font. You can see this in the revision blocks because he wanted them centered just so. At any rate, he went on to another place of employment with a 20K increase/yr. And, me, well you know the story! :confused: ;)
 
T

Tom W

#15
Re: Document for Creating Documents

I agree that the document is overboard. There is a reason I have thought about becoming a consultant - things like that would drive me crazy. I could never even imagine trying to implement that or audit that. It would be a waste of time and resources, because I can bet that even the author didn't follow it to the letter. Man - what the heck was he thinking?

By the way Energy - can I copy that in to my QMS. I think it would work well. :biglaugh: :bonk:
 

Mike S.

Happy to be Alive
Trusted Information Resource
#16
Re: Document for Creating Documents

energy said:
I've attached a template. I'm for uniformity, otherwise we'd have documents all structured differently and "personalized".
Your template looks fine to me, Sheriff. And, as Claes said, it covers most of the useful verbiage in a much more user friendly way. But there had to be something more than just that, right? Like, how does the user know how to assign or be assigned a document number?

Is this the only document type that was ever generated there requiring guidance for the writer? For example, were there any templates for drawings -- like CAD drawings or part travelers, etc?
 

Tim Folkerts

Super Moderator
#17
Re: Document for Creating Documents

We find this humorous, but we need to beware. From the outside, much of "quality" might have this appearance.

* a recent discussion had 33 posts on which documents need to have a history, and what sort of history that should be. :rolleyes:

* another discussion covered calibrating tape measures. Honestly, wouldn't any production worker be equally amazed by folks creating documentation covering how to check if a tape measure is working properly? :bonk:

* any ISOxxxx or TSxxxx document probably seems inanely long and arcane to most executives. :confused:


I'm not trying to ruffle feathers, just point out that the "proper" level of preciseness and completeness depends a lot on your background and needs.

Tim
 
E

energy

#18
Re: Document for Creating Documents

Tim Folkerts said:
We find this humorous, but we need to beware. From the outside, much of "quality" might have this appearance.

* a recent discussion had 33 posts on which documents need to have a history, and what sort of history that should be. :rolleyes:

* another discussion covered calibrating tape measures. Honestly, wouldn't any production worker be equally amazed by folks creating documentation covering how to check if a tape measure is working properly? :bonk:

* any ISOxxxx or TSxxxx document probably seems inanely long and arcane to most executives. :confused:


I'm not trying to ruffle feathers, just point out that the "proper" level of preciseness and completeness depends a lot on your background and needs.

Tim
Tim, Oh Tim, Where have you been. It's just that, my friend. A game....one that has to played skillfully(sp?-Wes?) :vfunny: We are all out to help, but we seek to impress with our acquired knowledge. It's how we are. Great post...I like it! Kudos. ;)
 

Wes Bucey

Quite Involved in Discussions
#19
energy said:
Tim, Oh Tim, Where have you been. It's just that, my friend. A game....one that has to played skillfully(sp?-Wes?) :vfunny: We are all out to help, but we seek to impress with our acquired knowledge. It's how we are. Great post...I like it! Kudos. ;)
I agree. It is a game (when we're here in comfort, sitting at our computers with a beverage in hand.) When we're on the firing line, though, it's like playing NFL football without helmet or pads - BRUTAL!

There are many organizations where failure to generate and use a document like Energy's first [horrid] example can put a Quality jamoke back on the bus to Palookaville. We act as a support network for each other when we face that opposing line. To paraphrase the Duval character in Apocalypse Now, those bosses "love the smell of fear in the morning." With input from our fellow Covers, we don't have to let 'em see us sweat.
 

RoxaneB

Super Moderator
Super Moderator
#20
Ah...the ever amusing requirement that states we need a document on how we control our documents. That is my favourite clause...totally circular in logic.

However, my organization is guilty of taking this to the extreme! We have our procedure on document control that refers to every work instruction associated with documents.

  • Creating a document
  • Revising a document
  • Reviewing a document
  • Obsoleting a document
  • Requesting a document modification
  • Approving a document
  • Controlling external documents
  • Engineering drawings control

For the record, this has not been a priority for me to revisit...to many other issues in our Management System have required my attention...until this year. Time to look at our document control system and process.

I admit our document authors and managers do not spend a great deal of time in the document control system (they are process engineers, maintenance planners, supervisors, etc...being a document author is a responsibility, but not there main one). The documents on document control were developed to remind them what to do when they needed to work on a document.

That being said, these documents need a serious revamp. They are all text, with basic flow charts included. As trained document authors, the work instructions should not need to explain everything in explicit detail.

So...wish me luck in 2004 as I tackle the document control system.
 
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