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Audit check for IT company (ISO 9001)

#1
Hi everyone! Our company is considering to implement this certificate. What documents should the company have and work processes? I want to understand the general concept.
 
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#7
Exactly. Have the company buy a copy of the standard, it is not that expensive. Read it over. Highlight the word "shall" wherever you see it - that indicates the "must do" stuff. If you have specific questions, ask them here -- this place has a unparalleled group of experts as members.
 
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