In an Internal Audit it was observed that different operation teams have taken appropriate corrective actions / preventive actions and even few improvement initiatives as a result of their analysis of re-occurring issues, monthly quality objectives not meeting and so on. The records of these are available in email (minutes meeting, monthly meeting, progress updates ), HRMS systems but it is not filed internal CAR system as per their internal stated procedure.
I believe this is an observation rather than a non-conformity in the standard it is not a requirement to have a CAR system in place accept it should satisfy steps as required under 10.2. Am I correct? Can I say that internal CPAR system is not effective -
Please guide me appropriate Audit Finding statement.
Finding: Observation
Internal CPAR system is not being used for filing corrective / preventive actions and improvement initiatives.
Requirement: Internal Continual Improvement procedure
Impact:
* Lack of management visibility
* inaccurate trending results
What else ?
Evidence :
Email Dated time from to . for the action _____ as a result of _______.
I believe this is an observation rather than a non-conformity in the standard it is not a requirement to have a CAR system in place accept it should satisfy steps as required under 10.2. Am I correct? Can I say that internal CPAR system is not effective -
Please guide me appropriate Audit Finding statement.
Finding: Observation
Internal CPAR system is not being used for filing corrective / preventive actions and improvement initiatives.
Requirement: Internal Continual Improvement procedure
Impact:
* Lack of management visibility
* inaccurate trending results
What else ?
Evidence :
Email Dated time from to . for the action _____ as a result of _______.