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I know that a quality manual (compilation of policies, procedures, instructions, etc) was created for employees' reference. During the audit, an auditor asked an employee who is checking product temperature, "What is the control limit?" Instead of giving instant answer, the said employee refer to the manual (specifically the work instruction). Is that a nonconformity? The employee is expected to know what he is checking for.
Many Thanks in advance for your thoughts on this.
Many Thanks in advance for your thoughts on this.

