Auditing - Best Practices

M

Michael T

#51
Re: A bad Experience

energy said:
*snip*
Maybe I'm getting too old for this s***. Our corrective action answer was to acquire this procedure and preventive was to insure that we have all procedures before responding to quote.
*snip*
If I had known this was going to happen, I would have tipped the Chef a twenty to put a fine bone in his Fillet of Sole so that I could administer the Heimlich Manuever on him with my knee in his back resulting in him wearing a neck brace and walking bow-legged for a couple of weeks. What a pr***. :mad: :ko: :smokin:
Energy - you crack me up!!! :biglaugh: :vfunny: :ko:

Maybe I'm missing something, but if you have never received an order for a part that requires packing that references that procedure - why do you have to have a copy of it?

And - why didn't you get a copy of it? Are your customer's document control procedures adequate? Seems to me if you needed a copy - you should have received one automatically. No?

Cheers!
 
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E

energy

#52
Go figure

That's why we never looked for it. Just another hammerhead auditor. They give love a bad name!:bonk: :ko: :smokin:
 
#53
If we really start to look at all of this it starts to do an amazing thing. We all start to become each other's customer. As such, we should be working to make sure that our customers have what they need to do their job.

In Energy's case, the company should have provided them with ALL the information they would have needed to ensure that the quality of the product they wanted was to their standards.

So the real question that will probably go unanswered is, "What process changes does the requesting company have to do to make sure that when the new company is added as a vendor that the vendor/customer has what they need to process their requests?"

If we want quality from all we all have to work together to make it happen.

:bigwave:
 
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