L
I recently had a discussion with one of my coworkers who was sharing a story of seriously bad attitudes in our company. Coworker asks me, "Is there anything YOU can do with your internal audits to identify the sources of all this negativity?"
My short answer was "no" but I am still thinking about the idea.
Attitude isn't in the standard, per se, but does anyone try to gauge the overall feelings of morale while doing internal audits? I was thinking of encouraging auditors to ask a general question about the 'mood' of the shop but that's so subjective...I guess I'm stumped and wondered if anyone else has a method for dealing with this.
My longer answer to coworker was that some people are just negative and will always have a bad attitude about SOMETHING and no there's really nothing built into the internal audit process that would help with those people. Gee, that sounded negative, didn't it?
My short answer was "no" but I am still thinking about the idea.
Attitude isn't in the standard, per se, but does anyone try to gauge the overall feelings of morale while doing internal audits? I was thinking of encouraging auditors to ask a general question about the 'mood' of the shop but that's so subjective...I guess I'm stumped and wondered if anyone else has a method for dealing with this.
My longer answer to coworker was that some people are just negative and will always have a bad attitude about SOMETHING and no there's really nothing built into the internal audit process that would help with those people. Gee, that sounded negative, didn't it?