Auditing Our Outsourced 2nd-3rd Party Internal Audit Company

#1
Hello Everyone :eek:)

I am looking for some guidance on how I can audit an out-sourced service provider that is performing our internal auditing process for us. This company is being used to perform our internal auditing at this time. In our recent ISO surveillance audit it was brought up that our out-sourced service provider cannot audit themselves on the internal audit process. It was suggested that we perform an independent internal audit on our service provider and I'm racking my brain on how I'd like to tackle this little project. Any suggestions would be gratefully appreciated.

On a side note, we used to perform our own internal auditing in the past but relinquished that process as it was taking up valuable time and resources to do the auditing ourselves.

Thanks,
David
 
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Sidney Vianna

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#2
It was suggested that we perform an independent internal audit on our service provider and I'm racking my brain on how I'd like to tackle this little project.
With respect, this is not a smart suggestion. Do you audit your calibration service provider? Chances are you don't. You qualify the calibration lab using methods other than an audit. If you've decided to outsource your internal audit, it is probably because your "auditing resources" are "limited".

You approve the provider of internal audit process via means other than auditing, just like you do with many other external providers.
 
#4
In our recent ISO surveillance audit it was brought up that our out-sourced service provider cannot audit themselves on the internal audit process
Complete nonsense! Do these ISO auditors lay awake at night dreaming this silly stuff up for the fun of it. Please, call your CB, tell them their auditor is being totally ridiculous and you don't want them back - and not to send anyone else who has the same dubious comments...
 

Sidney Vianna

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#6
and where is it written that one cannot audit oneself?
In this case, it is written in section 8.2.4 - Auditors shall not audit their own work.

Obviously one must verify that the internal audit process is being performed, effectively, as planned, by competent personnel, etc...but one does not need to be a "qualified" internal auditor to assess if an outsourced internal audit process is being performed adequately.
 
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