Auditor Development Plan

S

Steven Sulkin

#1
Great feedback on the auditor survey. Here's another one for you.

What should be included in a auditor development plan (generically speaking)?

This is what I have so far:

1-Basic training (ISO, opening/closing meetings, checklists, scope, objectivity)

2-Mentorship (follow a qualified auditor)

3-Advanced training (effectiveness)

4-Benchmarking (audit swap with other co's)

5-Continuing Ed (CQA, problem solving tools)

This plan is not in place yet. Advanced training is expected Q1 '00, and I am seeking partners to swap audits locally. Anyone in central ohio interested?
 
Elsmar Forum Sponsor
S

Steven Sulkin

#2
Other questions to consider:

1-What rewards and recognition are you guys using to encourage participation and development?

Rewards-
We do not have any monitary rewards although, participation is considered in performance appraisals.

Recognition-
Every auditor at our facility presents their results in front of the executive staff.


2-What is required for certification or qualification?

Certification/Qualification-
At my plant completion of training is all that is required for qualification. Recertification is also based on completion of training.

I want to encourage participation and development. I am interested in how others are approaching this. Ideas?
 
D

David Guffey

#3
First, you need to identify what makes a "qualified" auditor. You might consider some form of grandfathering to get you started. Of course, CQA and/or Lead Auditor training should not be discounted.

Now that you have "qualified" auditors, the mentoring is a must. Define your minimum expectations, for example assist a lead auditor on a minimum of two audits, then lead the next with the lead auditor assisting. The lead auditor observes and provides go/no-go feedback.

How will you measure "effectiveness"? If it's by number of audits accomplished, you risk hasty and poor audits. If it's by number of findings, God help the auditee. If it's by the effectiveness of the corrective actions to a given audit finding, then are you judging the auditor or the auditee? As you can see, I am having difficulty with this one. I prefer to judge performance to an agreed-to schedule, including all phases of the audit process. This includes notifications, compilation of the audit team, preparation, opening meeting, adherence to schedule to perform the audit, applicability of findings to cited standard, closing meeting, timeliness of audit report, follow-up on corrective actions or lack thereof, through to closure of the audit and corrective action.

The benchmarking is a worthy goal. I have not had much success in trading auditors. Perhaps you will be more fortunate.

My "qualified" auditors were given two years to become CQAs or loose their status. (This is only effective for your direct reports.) (It should also have some financial consequences or rewards.)

Rewards? See the above. And, for auditors from outside the quality discipline, it provides an opportunity to see more of the company and other areas, on company time. Besides, if someone from another area gets to come in and audit you, wouldn't you like an opportunity to return the favor? Keep graphics, such as % of audits accomplished on schedule. Give public kudos for those at or above a target percentage (ie 95%).

As for every auditor presenting their results in front of the executive staff, is that a cost-offective way to do it? The executive staff is not free. The auditors are not free. Unless this is specifically what the executive staff wants, a more cost-effective method is to provide an executive summary. In fact, that's more of what a registrar would expect to see when judging 4.1.

There's no right nor wrong here. Just some ideas for you to consider. Good luck.
 
Thread starter Similar threads Forum Replies Date
M Aerospace Experienced Auditor (AEA) Scheme Development ASQ, ANAB, UKAS, IAF, IRCA, Exemplar Global and Related Organizations 2
P New IATF Communiqu? # 2010-010 - "Auditor Development Process (ADP) ? Process Update" ASQ, ANAB, UKAS, IAF, IRCA, Exemplar Global and Related Organizations 2
R For ISO/TS 16949 Auditors concerning the Auditor Development Process recertification General Auditing Discussions 4
Howard Atkins New IATF Auditor Development Process ASQ, ANAB, UKAS, IAF, IRCA, Exemplar Global and Related Organizations 1
S AS9120 - New Internal Auditor Training requirement? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 11
K Becoming a Trainer for ISO/AS Lead Auditor and AATT Courses Professional Certifications and Degrees 2
Q Lead Auditor Training Training - Internal, External, Online and Distance Learning 31
K Qualified MDR internal auditor? EU Medical Device Regulations 8
N 8.3.3.3 Special characteristics - Auditor said we are required to create our own, if no customer char. exist. IATF 16949 - Automotive Quality Systems Standard 10
C VDA 6.3 Auditor Expiration - Grace Period? IATF 16949 - Automotive Quality Systems Standard 7
B Auditor from other country ISO 14001:2015 Specific Discussions 5
Crusader ASQ AS9100 Lead Auditor Training Career and Occupation Discussions 27
J New QMS Auditor - seeking opportunities to gain audit experience Career and Occupation Discussions 3
A " I, as a 3rd party auditor, retain the obligation to determine whether or not the process is "effective"... Discuss. Registrars and Notified Bodies 5
X Looking for 17025 auditor to perform internal audit on IT software testing laboratory ISO 17025 related Discussions 3
B Internal Auditor Competence for Automotive CSR's IATF 16949 - Automotive Quality Systems Standard 6
Ed Panek Auditor Comment about MDR vs MDD EU Medical Device Regulations 10
K 3rd party auditor for ISO 13485:2016 ISO 13485:2016 - Medical Device Quality Management Systems 4
K AS9100 - Looking for advice on how to become a CB Auditor AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
Ed Panek Question from 13485 Auditor ISO 13485:2016 - Medical Device Quality Management Systems 2
S Rude Customer Auditor General Auditing Discussions 18
G Medical Device Auditor (CMDA) certification exam by ASQ - looking for input Career and Occupation Discussions 3
Sidney Vianna IAQG News New IAQG Resources - AS9104-3 Requirements for Aerospace Auditor Competency & Training Courses AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
D Internal auditor competence assessment Internal Auditing 13
Robert Stanley Can You Reject an Auditor? Registrars and Notified Bodies 48
Sidney Vianna Job Opening in the USA - IATF 16949 Lead Auditor Position Job Openings, Consulting and Employment Opportunities 0
R Lead auditor scenario (Need help) is this non conforming to ISO13485 Manufacturing and Related Processes 2
P Does FDA require certification for quality system internal audit for auditor? Qualification and Validation (including 21 CFR Part 11) 1
P Looking to outsource Internal Audit - MDSAP competent auditor needed Other Medical Device Regulations World-Wide 9
S Transition training for Internal Auditor from ISO 9001: 2008 to the ISO 9001:2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
J IATF CB Auditor questions Internal Auditor Competence IATF 16949 - Automotive Quality Systems Standard 19
Sidney Vianna Food & Beverage Safety Lead Auditor Open Position - USA Job Openings, Consulting and Employment Opportunities 0
M Best accreditation body for AS9100D Lead facility auditor? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
Ed Panek Auditor MDR (Presub audit) finding EU Medical Device Regulations 2
I Freelance VDA6.3 Auditor at TURKEY VDA Standards - Germany's Automotive Standards 1
M VDA 6.3 – Workshop for Certified Process Auditor VDA Standards - Germany's Automotive Standards 4
R CB/Auditor Requiring a change in scope ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
J IATF 16949 Internal Audit question - Auditor's responsibility Internal Auditing 6
W Redacting Info Before Giving to Auditor ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
T Quality auditor legal right to see Board meeting minutes ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
V Certified Auditor - Need of additional certification specific to industry ( GMPs) ASQ vs ECA vs others Professional Certifications and Degrees 1
V Internal Auditor Competency KPI IATF 16949 - Automotive Quality Systems Standard 15
R American Petroleum Institute - Becoming an API Auditor Professional Certifications and Degrees 3
B Lowest cost way to pass Lead Auditor exam ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
B Internal Auditor Competency - Product Auditors Internal Auditing 9
U Internal Auditor not trained but done Audit for some process Nonconformance and Corrective Action 5
Z Auditor Findings ISO 14001:2015 vs. 45001:2015 ISO 14001:2015 Specific Discussions 6
B IATF16949 audit requirement - Auditor request UCL and LCL must be show Xbar-R, IATF 16949 - Automotive Quality Systems Standard 7
A Becoming an ISO27001 3rd Party Auditor Career and Occupation Discussions 4
L ASQ's Biomedical Auditor Course Test ASQ - American Society for Quality 1

Similar threads

Top Bottom