During an audit, two versions of the same form are found. All questions and content are identical; however, the format is different. Is this a non-compliance? major? minor? observation? The issue resulted from a form format that existed prior to addition of revision number and date was added was used and completed; therefore, a controlled record was created. The annotated form questions and content are identical to the form without date/version footer.
Auditor stated this was a major noncompliance. Counter argument was content should have priority over format and this should not be a major NC ("a pervasive and systemic error" auditor's wording), but rather an observation, or minor(isolated) NC.
I would appreciate feedback.
Auditor stated this was a major noncompliance. Counter argument was content should have priority over format and this should not be a major NC ("a pervasive and systemic error" auditor's wording), but rather an observation, or minor(isolated) NC.
I would appreciate feedback.
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