Auditor Lunch

A

amanbhai

#21
I am also a 3rd party auditor. everywhere I audit, i have been asked for my preference. I don't know why any oganization would not ask for lunch to the auditor? & We are not talking about the fancy lunches!
 
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M

Migre

#22
The department where I currently work is, at the moment, fragmented (don't ask - it was like that when I came here a year ago and I'm working toward 1 all-encompassing QMS). We have 2 different 3rd party auditors and, as I now know them both, am aware that a sandwich, drink and dessert from the canteen is perfectly adequate (paid for by us, by the way).

The first organisation I worked for (quite a few years ago now, sadly) were audited by a guy nearing retirement. The factory was situated on the edge of a lodge with a really nice quintessential English village pub just a stones throw away. The auditor preferred to dine there - understandably so as the food was excellent. What used to rile me, however, was that he'd pretty much 'kick back' for a couple of hours and really take his time over lunch. With the naivety of youth (I was around 20-21 at the time) I didn't say anything (I certainly would now) but this really used to hack me off. We were paying good money for this service. I didn't want to see an auditor chilling out with a nice lunch for a couple of hours - I wanted to see him in the plant, identifying areas for improvment and imparting his wisdom to me in order to impress upon management the importance of the work he was carrying out. As it stood, the exact opposite occurred - the management team (who weren't the most forward thinking people around) saw what he did and it helped reinforce their opinion that quality didn't particularly matter that much.

As a result, I prefer relatively quick lunches and getting back to the task in hand. Any assessor who doesn't agree will be told in no uncertain terms. I'm (or, rather, the organisation who I work for) not paying someone to come in and have a jolly - I want something more than a clean 'pass sheet' from these audits.
 
J

JaneB

#23
Migre, I had experience once with an auditor like the one you mention. The client was happy because the more red wine he drank, the easier the audit, they figured, but I was and remain unimpressed.

Most of the ones I see (the good ones) handle it professionally, depending on the context and circumstances. Sometimes they bring their own, duck out for a sandwich, or have a brown bag working lunch with management. Sometimes the company offers lunch: anything from sandwiches to a quick trip to a local eatery. I've had auditors decline lunches out as they'd take too long away from the audit. :yes:

On the other side, one auditor told me about his first experience at an international and very large firm (to add insult to injury, in the catering field). Come lunchtime, his 'hosts' said 'well, we're off to the [company only & subsidised] canteen, see you in an hour' - and simply left him alone. Without bothering to check if he was OK. In the middle of a very industrial area, full of factories, where he didn't know his way around, or even if there was a sandwich shop nearby! I thought this the all-time downright mean way to treat anyone, auditor or not, myself.
 
M

Migre

#24
I couldn't agree more Jane. There should be a level of professionalism and decency from both sides. We (the auditee) should check, early in the day, what the auditor would prefer regarding lunch and make sure those wishes are fulfilled. The situation you mention is an appalling example of rudeness and bad manners. In addition, the auditor should, in my opinion, ensure that a fairly standard lunch (in terms of time) is taken prior to returning to the audit, rather than becoming a lush for 2-3 hours and sampling a 3 course meal and an inappropriate amount of alcohol.
 

Colin

Quite Involved in Discussions
#25
For most of the audits I do these days, I look after my own lunch. Occasionally, the client offers to buy in a sandwich but it is not the norm anymore.

Things must be getting bad - I have just been booked to present 2 x 2 day internal auditor courses for a client and the joining instructions state that lunch will not be provided for the delegates or the tutor :mg::(
 
M

Migre

#26
For most of the audits I do these days, I look after my own lunch. Occasionally, the client offers to buy in a sandwich but it is not the norm anymore.

Things must be getting bad - I have just been booked to present 2 x 2 day internal auditor courses for a client and the joining instructions state that lunch will not be provided for the delegates or the tutor :mg::(
It's quite a few years ago now Colin but I hope the PPA (Prescription Pricing Authority) provided lunch for you when you delivered an auditor training course I attended? Think it may even have taken place at a hotel in Harrogate, though a gap of 10 years or so has clouded my memory a little!
 
M

Migre

#27
I couldn't agree more Jane. There should be a level of professionalism and decency from both sides. We (the auditee) should check, early in the day, what the auditor would prefer regarding lunch and make sure those wishes are fulfilled. The situation you mention is an appalling example of rudeness and bad manners. In addition, the auditor should, in my opinion, ensure that a fairly standard lunch (in terms of time) is taken prior to returning to the audit, rather than becoming a lush for 2-3 hours and sampling a 3 course meal and an inappropriate amount of alcohol.
I'll rephrase that Jane so it actually reads as intended, rather than a slur on your ability to quote examples! Your example was one of appalling rudeness and bad manners - it certainly wasn't an appalling example of rudeness and bad manners. God damn, I should take more care when typing these replies. :mad:
 

Colin

Quite Involved in Discussions
#28
Migre

Yes! PPA always fed me well - nice to hear from you and I hope you still remember the audit techniques - even if we forget where you learned them :)
 
S

selena15

#30
Hi Cove
In my previous work, even after internal audit; but managed by the lead auditor of the whole organization, we did as this cartoon " Asterix & Obelix"
without the dancer of course :notme:
:lmao:
 

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