Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconformance

T

tamale

#1
We had an annual audit this week for FSC certification.

We passed with one NC. While writing her report the CB auditor called for some information and decided that on the basis of that information that she would give us a major NC.

Can they do that? The audit was over and we had passed it quite well.

It would appear to me that her reach is quite long!

Any related experiences out there?

Tamale
 
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Randy

Super Moderator
#2
Re: Auditors reach

Was the information requested within the defined SCOPE of the audit? This is a Yes/No. If yes, then it's valid...If No, then it may very well be questionable.

CB Auditors do not have the automatic right to go beyond SCOPE unless they have been clearance to do so and they must let you know in advance that an audit trail is leading them there. You have the right to refuse, but the auditor has the obligation to advise you of potential consequences in any case.
 
T

tamale

#3
Re: Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconforma

I suppose it could be included in the scope of the audit.

That leaves me with another question, when does the audit end?

Tamale
 

Randy

Super Moderator
#4
Re: Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconforma

Normally ISO 19011 is used as the guidance here

6.7 Completing the audit
The audit is completed when all activities described in the audit plan have been carried out and the approved audit report has been distributed.


It looks like during the writing of the report some pieces of information linked up and the auditor had to verify something that popped up....My question again "What was the SCOPE of the audit?" You should have the SCOPE in at least 2 places...#1 in the actual audit plan given to you and #2 in the audit report itself.
 
M

mickd113

#5
Re: Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconforma

It does seem as though she wasn't as thorough during the audit as she should have been but it's not uncommon for auditors to write their reports when they get home, particularly with initial assessments.
I had a similar experience when carrying out an FSC annual assessment.
Whilst covering the client's use of the FSC Trademarks, I checked a number of items of stationary and found the logo use to be correct.
However, when I got home, I wondered if they were using the logo on their website, so I did a search and found it. Sure enough, the logo use was not in compliance with FSC requirements, so I issued an NC.
You might argue that the audit was closed, so out of my reach.
However, leaving them to use the logo as it was published, was a breach of trademark use so I would have raised the NC no matter when I discovered it.
FSC Auditors are controlled by ISO 19011 but the requirements of the various FSC Standards take precedence, as they are the standards shown on the client's scope of certification.
 
T

tamale

#6
Re: Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconforma

Gentlemen, thank you for your input. It makes things a little clearer!

Tamale
 
R

Ron Tollett

#7
Re: Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconforma

Hi Tamale, was wondering if you could send a copy of your manual. We are currently seeking certification to FSC. This would be very much appreciated!!
 
T

tamale

#8
Re: Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconforma

Ron,

Sorry for the delay in answering, was on vacation.

Our manuals are in French, is that a problem for you?

Tamale
 
R

Ron Tollett

#9
Re: Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconforma

Unfortunately I do not speak French. Can it be translated?
 
T

tamale

#10
Re: Auditors Reach - FSC (Forest Stewardship Council) Certification Audit Nonconforma

Not from here, but you can have that done yourself!

Tamale
 
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