Marc -
quote
> Our field is much to competative to allow internal audits
> to be truly helpful to us.
I would like to hear your reasoning for this statement.
Absolutely ---
We are a small sheet metal house. In this area, this type of business is very competative, with cost being the most deciding factor by our customers. We can save them thousands of dollars by providing them quality product, on time at a reasonable cost, but if Fabricating Freddy down the street can do it for $.05 cheaper, we are out of luck ...... therefore - where am I being most effective in my organization -- auditing the processes via inspection, or auditing procedures????? And since we are small, I have the luxury of being able to track errors to specific personel....this allows me to immediately identify those people that need additional training.
Please do not misunderstand that I am not completely "anti-audit", but at this point, I feel, for our business, it is putting the cart before the horse.
I hope that clarifies things a bit.
[This message has been edited by CarolX (edited 08 September 2000).]