S
HELP! I'm drowning in my own ignorance (db, you can refrain from commenting on that.. thanks!) Anyway, our company has never done and will probably not do QS-defined "Tier 1" automotive work. We do not supply directly to automotive. However, we DO have some customers who have always under QS been considered "Tier 2" - that is, we supply them with some raw material, which they then either stamp/press/wish into parts that they then turn around and supply directly to automotive.
In TS I understand that they make no such distinctions between Tier 1 and Tier 2. I get that. We're doing our Pre-assessment/readiness thingee with our registrar, and they keep coming back to me about "automotive customers" and I'm getting paranoid that I just don't understand what they're looking for. We've identified the couple of customers we KNOW supply directly to automotive like Honda or GM, but that leaves customers of ours who we THINK MIGHT MAYBE POSSIBLY supply automotive, but we don't KNOW and they don't TELL - don't want us knowing who THEIR customers are! It SOUNDS to me like our registrar is looking for us to name even THIS type of customer so they can then hold us to knowing about the end-customer's "supplier manuals" and such, but HOW?!!
If my customer John Q Stamping stamps out parts and supplies them to someone else to make a car seat, am I responsible for knowing what the car seat manufacturer's specifications are and what his supplier quality manual says?
I be very, very confused. help?
In TS I understand that they make no such distinctions between Tier 1 and Tier 2. I get that. We're doing our Pre-assessment/readiness thingee with our registrar, and they keep coming back to me about "automotive customers" and I'm getting paranoid that I just don't understand what they're looking for. We've identified the couple of customers we KNOW supply directly to automotive like Honda or GM, but that leaves customers of ours who we THINK MIGHT MAYBE POSSIBLY supply automotive, but we don't KNOW and they don't TELL - don't want us knowing who THEIR customers are! It SOUNDS to me like our registrar is looking for us to name even THIS type of customer so they can then hold us to knowing about the end-customer's "supplier manuals" and such, but HOW?!!
I be very, very confused. help?