L
lmfoong
Borrow from Marc's "Baldrige Dance", I am seeking for forum partner on this topic.
I worked in an organization in Malaysia who has modelled Baldrige Criteria for its internal Business Excellence Model for the last 4 years. So far, 22 companies has completed a baseline assessment. They scored range from 50 - 550 points. To kick start, I have the following questions :-
1) During the baseline assessment, we spend much time interview assessee for most companies. These companies ended with less than 250 points. Is this the right approach ?
2) What approach should be taken to assess these companies (0-250 points)during their second assessment ?
3) What different approach is needed to conduct a second assessment for company who has attained 350-550 points in the last internal assessment ?
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Thanks and Best Regards
lmfoong
[This message has been edited by lmfoong (edited 12 September 2000).]
I worked in an organization in Malaysia who has modelled Baldrige Criteria for its internal Business Excellence Model for the last 4 years. So far, 22 companies has completed a baseline assessment. They scored range from 50 - 550 points. To kick start, I have the following questions :-
1) During the baseline assessment, we spend much time interview assessee for most companies. These companies ended with less than 250 points. Is this the right approach ?
2) What approach should be taken to assess these companies (0-250 points)during their second assessment ?
3) What different approach is needed to conduct a second assessment for company who has attained 350-550 points in the last internal assessment ?
------------------
Thanks and Best Regards
lmfoong
[This message has been edited by lmfoong (edited 12 September 2000).]