Baldrige replacing ISO 9001?

B

Brenda Mundroff

#1
I have heard rumblings from various sources that many companies are looking at dropping their ISO certifications and going with MBQA requirements. Is this a trend you folks are seeing?
 
Elsmar Forum Sponsor
A

Andy Bassett

#3
I thought nobody would ever mention this subject. The European equivalent of the Baldridge Award is called the Business Excellence Model.

I have not heard anything about companies dropping ISO in favour of it, but on this subject i would like to add a couple of comments.

MBQA is generally far superior to ISO/QS as a measurement of a Business's capabilities, unless someone very foresighted has implemented ISO/QS with one eye on the Human factors (communications/leadership etc), and has built these things in the QMS.

MBQA is generally much more difficult to implement than ISO, and could be considered one step further up the improvement tree.

I say generally because it depends on the culture in which you are operating. Some companies/countries are comfortable with the idea of documenting something to death, and trun their nose up at 'Touchy feely' subjects like strategy.
Others feel that you can have as many systems or documents as you want, they are no subject for good leadership and a sound strategy.

I suppose the truth lies somewhere between the two, its still here the arguements that people can develop to promote their own view of which direction is correct,

------------------
Andy B
 
B

Brenda Mundroff

#4
Thanks for the information. I'll have to do
my homework and determine where we stand with the MBQA requirements.
 

Marc

Fully vaccinated are you?
Staff member
Admin
#5
Andy - Thanks for your input.

Brenda - Sorry so few responses. Not many MBQA folks come here.
 
L

lmfoong

#6
I am an internal "subject matter expert (SME)" in the implementation of a business excellence similar to MBNQA criteria to many of our ISO certified companies. From my four years experience in this area, none of our company drops ISO and march towards MBNQA criteria. In fact, ISO QMS serves as a perfect foundation to implement MBNQA criteria because it emphased greatly on "how" things are done which may be in the form of a process. Similarly, ISO focus on process.
However, MBNQA requirement is far more macro and forward looking in driving for business excellence as compared to ISO which deal with "compliance" to your procedures you have set.
On the other hand, I am looking forward to forum partner to share their experice in this field.

------------------
Thanks and Best Regards

lmfoong

[This message has been edited by lmfoong (edited 12 September 2000).]
 
A

Andy Bassett

#7
Well yes and no

'Processes' is just one of 9 main criteria in the Business Excellence Model (BEM), so the link between something that is essentially process oriented like ISO, and something that covers many other areas like BEM should not be that strong.

On the other hand, if a company has sufficient 'Go-Ahead' in them to even consider obtaining ISO, then they are probably having a look with one eye at their strategic position in relation to their competitors, and starting to get in more of the BEM criteria
Additionally, when a company has implemented something like ISO with a reasonable amount of success, they automatically look around for the next step ie BEM.

Lastly as a customer i would view a company carrying out assessment to the BEM MUCH more positively than a company that tells me they have ISO, but that could be just me.

Regards

------------------
Andy B

[This message has been edited by Andy Bassett (edited 14 September 2000).]
 
S

s_warin

#9
Please give us reasons.

Dear gpainter,
Why ISO 9001 is the base, then ISO 9004 and then MBNQA?
Warin

:frust:
 

gpainter

Quite Involved in Discussions
#10
One of the many complaints of ISO 9001 is that you can be registered whither you have the minimal or the best QMS in place. So, this approach gives one a stepping stone system, if desired.
 
Thread starter Similar threads Forum Replies Date
S Malcolm Baldrige Company Dashboard Quality Tools, Improvement and Analysis 3
Wes Bucey Hospital Turns Down Malcolm Baldrige National Quality Award World News 0
J ISO 9001 vs. AS 9100 vs. Malcolm Baldrige National Quality Award AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
M Differences between ISO 9004:2000, Baldrige National Quality Progr ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
G Malcolm Baldrige Award Quality Manager and Management Related Issues 6
F Definition Malcom Baldrige NQA Vs European's EFQM Model Definitions, Acronyms, Abbreviations and Interpretations Listed Alphabetically 4
M Information of the Malcolm Baldrige National Quality Award Quality Tools, Improvement and Analysis 4
O How Many Companies Pursue the Baldrige Award? Other ISO and International Standards and European Regulations 8
S Correspondence Baldrige criteria and 9001 processes Misc. Quality Assurance and Business Systems Related Topics 2
M Qualifications - Board of Examiners Baldrige Other ISO and International Standards and European Regulations 1
R Malcolm Baldrige award for "Not For Profits" World News 0
Marc BALDRIGE, SIX SIGMA, & ISO: Understanding Your Options Six Sigma 0
D European Model for Quality Excellence vs. ISO Guide 62 vs. MBNQA (Baldrige) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
B EFQM Business Excellence Model vs. The Malcolm Baldrige Award Misc. Quality Assurance and Business Systems Related Topics 2
J Malcome Baldrige and the EOQ Award Misc. Quality Assurance and Business Systems Related Topics 4
E The next step? VDA 6.1 to EFQM - Same basic principle as the Baldrige VDA Standards - Germany's Automotive Standards 10
R EFQM Business Excellence Model vs. ISO 9001 vs. Baldrige Award Preventive Action and Continuous Improvement 3
O Baldrige Award Procedure - What are the primarily parameters they use to evaluate? Misc. Quality Assurance and Business Systems Related Topics 2
L Baldrige Criteria for its internal Business Excellence Model - The Baldrige Dance Misc. Quality Assurance and Business Systems Related Topics 7
Marc Baldrige and ERP and Project management Misc. Quality Assurance and Business Systems Related Topics 3
Marc Baldrige Winners - 1999 Misc. Quality Assurance and Business Systems Related Topics 5
dgrainger Informational EC - Medical devices – online manuals replacing paper instructions - Feedback period: 27 April 2021 - 25 May 2021 EU Medical Device Regulations 0
S Final Medical Device Regulations replacing MDD 93/42/EEC, etc. EU Medical Device Regulations 15
J Replacing RoHS1 certs with RoHS2 certs required? RoHS, REACH, ELV, IMDS and Restricted Substances 2
M Replacing Components in an IVD Reagent Kit ISO 13485:2016 - Medical Device Quality Management Systems 2
F Replacing End of Life (EOL) Components - What triggers retesting to IEC 60601-1 IEC 60601 - Medical Electrical Equipment Safety Standards Series 6
W ISO 10993 - Replacing Sensitization Test with Systemic Toxicity Test? Other Medical Device Related Standards 4
J Lean "replacing" Quality/ISO - A System vs. A Tool Lean in Manufacturing and Service Industries 34
C ISO/ IEC 17021 Accreditation replacing Guide 62 & Guide 66 Registrars and Notified Bodies 33
A Replacing multimeters to comply with clause 7.6 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
C Labeling of Medical Devices - Distributor replacing device serial number label 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 3
R Device Labeling Standards: Is ISO 15223:2000 Replacing EN980? ISO 13485:2016 - Medical Device Quality Management Systems 3
F Is TS 16949 Replacing QS-9000? IATF 16949 - Automotive Quality Systems Standard 3
Y ISO 10993-14:2001 - Gel implants stored in glass syringes Other Medical Device Related Standards 1
eldercare Multi-Site ISO/AS Certification Requirement for some sites ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
Sidney Vianna ISO 14001 News ISO 14001 Continual Improvement Survey ISO 14001:2015 Specific Discussions 0
Casana ISO 17025 - Contractor certification? IATF 16949 - Automotive Quality Systems Standard 5
B Sanctioned interpretation #10 - ISO 17025 IATF 16949 - Automotive Quality Systems Standard 2
H Contract Manufacturer as Design Owner ISO 13485 ISO 13485:2016 - Medical Device Quality Management Systems 3
G Compliance with ISO 9001-2015 for ISO 17025 Accredited Labs? ISO 17025 related Discussions 3
blackholequasar ISO 13485 certification prior to Medical Device Manufacturing... worth it? ISO 13485:2016 - Medical Device Quality Management Systems 4
C ISO 14001 Internal Audit - Opportunity for Improvement ISO 14001:2015 Specific Discussions 2
P ISO 11607-2 Process Specification Other Medical Device Related Standards 1
S Which ISO Standards to Purchase - EN ISO and/or ISO Other Medical Device Related Standards 1
A ISO Clause 4.1/4.2 & 6.1 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
S Electronic Signatures - Non-Conformance - ISO 13485:2016 ISO 13485:2016 - Medical Device Quality Management Systems 29
E ISO 13485 software validation ISO 13485:2016 - Medical Device Quality Management Systems 6
B ISO 11197, Venting of Medical Supply Units - cl. 201.11.2.2.101 Other Medical Device Related Standards 2
D Management reviews ISO 17025 ISO 17025 related Discussions 3
L Change Log in (controlled) Forms? (ISO 9001:2015) Document Control Systems, Procedures, Forms and Templates 6

Similar threads

Top Bottom