Re: Basic FMEA Questions
Process FMEAs should be performed on all process steps that are costed into your process of producing the product.
Is Receiving Inspection costed in? Do you produce a product at Receiving Inspection? The only thing you do is a small amount of inspection; that is it. How can your company make improvements in producing the supplied product if you have no control in its production? You can't!!
You supplier should be performing the process FMEA and their products and not your company. Beware that a lot of suppliers might "fake it" though.
I remember one time when I was presenting FMEA training in an automotive supplier and they reflected a huge, huge FMEA of a product. It had Receiving Inspection, fork lift driving, stacking, etc. What a mess. Look at the example in the AIAG standard.
Keep your FMEAs to the processes where you have full control in making the product and keep out of the indirect actions in your plant that are covered in your overhead, including Receiving Inspection.
I am sure there are varying methods of developing an FMEA. I respectfully disagree that an FMEA should be based on process steps being "costed in". I also don't believe the "production of a product" applies. The controlling question should be "Is there a possibility of failure in this step?". If there is, IMHO it should be included in your FMEA.
In our company there is certainly a possibility of failure in receiving. The customer may have sent the wrong parts to be processed or perhaps there may be a defect in the parts as received. There is the possibility that raw materials received may be nonconforming in some way. The possibility of affecting the process has to be considered and a resulting control developed.
Your point about overkill is certainly valid. I have seen a lot of line items that could probably be eliminated with good team analysis. The AIAG FMEA reference manual is certainly a good place for any FMEA team to start but please remember the examples there are not meant to be inclusive of all process steps. The manual often refers to a team of representatives from all affected areas. It specifically mentions "manufacturing, materials, quality, service and suppliers". The idea given is to develop a summary of the team's thoughts, including an analysis of items that could go wrong.
The intent of an FMEA is to determine where problems could occur in your process and develop controls to prevent them from happening. If you recognize receiving as a potential failure, the team should list it and make a determination as to what they will do about it. The FMEA should reflect a knowledge of your process and identify all your risks. What I see as a risk may not be a problem at your company. If we all shared the same risks there would be no need to sit down and do an analysis.
In the new AIAG CQI-12 Special Process Assessment question 1.3 (Requirements and Guidance) states "The organization shall incorporate the use of a documented FMEA .... for each process. In any case they shall address all process steps from part receipt to part shipment .....". Granted, this is written for fasteners but it reflects a preference by AIAG.
Boil it all down and you are right back to whatever the customer accepts works for me. If they don't require potential receiving failures, don't put them in the FMEA.
Dave