Oi. (Is there an emoticon for facepalm??) I'll settle for
Hey, I'm all for understanding where we stand and if it's valuable. But in addition to kumkum01's excellent point,
here's the deal:
NIST used to compare its Baldrige Quality Award recipients' stock market performance against S&P
and found the award winners "beat" the rest of the pack.
But then something happened. Enron happened, as well as the string of bad-behavior catastrophes that involved trickery that was possible due to accounting trickery and a growing overall opacity of public company management systems. NIST stopped doing the studies, I imagine because it became so hard to tell if corporate earnings reports were really earnings or not.
That opacity is a real, and I fear, insurmountable constraint to an attempt to compare your system to others. I am an internal auditor. I see enough differences between what I observe and what we show our visiting customers to deeply suspect you would never, ever get a truly objective and insightful view of other people's QMSs.
That, along with kumkum01's excellent point that organizations' QMS maturity present variation that makes side-by-side comparison unrevealing, the practical constraint. The personal question is, "To what purpose?"
Suppose I decided to become a triathlete.
I sure as tootin' wouldn't compare my race time with other people. I would base my performance against that of the point in which I started. I would chart my gains over time, note problems I encounter, such as shin splints, and deal with both them and their causes.
This is the approach that I not-so-humbly propose to your management. Baldrige published a good employee survey called Are We Making Progress?
A close examination of that survey will show that it covers almost all of the ISO element groups, but places particular focus on operations as viewed by the people who are doing the work.
If your management finds such an approach acceptable, it could get taken farther.
This is the best advice I have. ChrissieO, has there been anything happening on this matter since you posted your question?