L
LarryO
We manufacture product at our location and are currently ISO 9002:1994 registered. We are aiming to be ISO 9001:2000 registered by March 2003.
Besides our main sales department, located here on site, we have two branch sales offices in two other cities serving their own areas. Each sales office (main and branch) reviews and accepts its own orders.
Our system allows access to all necessary information for 7.2 requirements. The branch offices operate exactly as the main office does. They are just physically located elsewhere. All communication with the customer is done through their respective sales office.
However, the branch offices are not part of our certification and top management does not want to include them.
Does anyone foresee a problem with this arrangement from the auditor's point of view and if so, I would appreciate some advice on how it can be handled other than having the branch offices certified.
Besides our main sales department, located here on site, we have two branch sales offices in two other cities serving their own areas. Each sales office (main and branch) reviews and accepts its own orders.
Our system allows access to all necessary information for 7.2 requirements. The branch offices operate exactly as the main office does. They are just physically located elsewhere. All communication with the customer is done through their respective sales office.
However, the branch offices are not part of our certification and top management does not want to include them.
Does anyone foresee a problem with this arrangement from the auditor's point of view and if so, I would appreciate some advice on how it can be handled other than having the branch offices certified.