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BS25999-1:2006 First Part of Business Continuity Standard Published

I

ISOgal2

#21
The second (and last) part of this standard has been published today: BS25999 News.

It is available from the usual BSI places (eg: StandardsDirect) and part of the BS 25999 Toolkit.

The second part of course is the specification: the certification driver.

All well and good, but I still lack what I would really like: a clear unambiguous map (from BSI?) of how this and all the other standards currently being developed in this area are actually going to fit together. I suspect the answer is that they are not, but we will see.
 
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P

pldey42

#22
I'm a management tutor with BSI in the ISO 27001, 20000 and BS 25999 spaces, so let's see if I can answer some of the questions that have arisen in this thread.

First, Randy's description of the structure of BSI is substantially correct. There's a "Chinese Wall" between BSI Standards (who facilitate the writing of standards by identifying and bringing together subject matter expertise) and BSI Management Systems, who do the Certifications and Training -- so I don't know what they're writing in BS 25777 any more than anyone else :-( We're audited by UKAS who ensure, amongst other things, that the Chinese Wall is impenetrable.

Second, self assessment and audit. BSI Management Systems often put out self assessment instruments which help an organization assess its readiness for Certification. But in the case of BS 25999 there's a twist. It is a requirement of the standard for organizations to review their BCM arrangements at regular intervals either through self assessments or audit. (This requirement is distinct from requirements, also, to perform internal audit and management review in a manner similar to ISO 9001.) Think of it as analogous to monitoring and measuring processes and products: a detailed regular analysis of whether BC plans actually can deliver what they're supposed to, and an input to internal audit and the (more strategic level) management reviews.

Now, how do ISO 27001, BS 2599 (and BS 25777 although I'm guessing on this one) fit together?

Well, first, they overlap. And as you would expect, there's no need to duplicate effort purely for the sake of certification. (The principles of PAS 99 apply here too.)

Perhaps the easiest way to explain it is informally, with some (over-simplified) examples.

As you know, ISO 27001 is about information security - securing information in all its forms, whether paper, electronic or in people's heads with regard to confidentiality, integrity and availability. One of the many aspects of this is BC management from the perspective of information security. For example, many organizations have backups of their data, to secure integrity and availability. But how many encrypt their backups to safeguard against theft of the backups? That's one of the many places that ISO 27001 takes you.

Now let's turn to BS 25999. Significant drivers include the UK Civil Contingencies Act, Corporate Governance, Insurance, supply chain and outsourcing SLAs, protection of corporate value and reputation. The Civil Contingencies Act places mandates on Category 1 responders (fire, police, medical, local government) and Cat 2 responders (power utilities, telecom) and no doubt will feed down into other commercial organizations where services have been outsourced - IT services, for example.

BS 25999 is concerned with continuity of the entire business. Suppose you're a supermarket. Suppose there's an outbreak of foot and mouth disease. Now you have no meat to sell -- unless you can find alternative supplies. Or, suppose there's a sudden flood and several counties are submerged: how do you get your trucks from the warehouses to the stores when now, you need barges? Not to mention the crops spoiled and the animals lost, so now your food supply chain's a mess too. Both scenarios happened in England recently. ISO 27001 would not help these situations at all, because information was never much at risk; yet the supermarkets needed business continuity plans to find alternative food supplies, deal with delivery problems and manage media communications so as to avoid a PR disaster which might have affected reputation. This is where BS 2599 plays, by identifying critical business services and products and developing BCM plans for them -- and in conjunction with ISO 27001 if, for example, the floods damage the paperwork.

Finally, BS 25777. I'm guessing but it seems to be talking of continuity for IT and communications services. These are both highly complex and expensive areas. For example, in London there has been more than one severe incident involving underground railways, fire hazard and passengers, where radio communications devices issued to fire, ambulance and police simply don't work. BCPs are critically reliant on communications (phones, radio) and perhaps on IT too (e.g. to locate and despatch people and supplies in an emergency). Another example: many businesses in the Twin Towers had bought phone service from more than one telecom supplier, only to discover that the infrastructure had been bought from one, common supplier and did not provide the redundancy they thought they had. Also, IT service continuity (distinct from information security, though overlapping) is becoming critical to business: one aspect of the recent run on the UK Northern Rock bank was that its webservers became overloaded, could not enable people to see their accounts, and thereby exacerbated the panic. So it seems to me that BS 25777 might be expected to add additional detailed guidance and requirements to enable businesses to handle this complex area with confidence, as a contributing detail to their implementations of (their choice of one or more of) ISO 27001, ISO 20000, BS 25999 -- or, of course, ISO 9001. If or when I find out more about BS 25777 I'll let you know - but it's not worth my job to scale over the Chinese Wall and take a sneek peak ;-)

Hope this helps,
Pat
 
I

ISOgal2

#23
Thanks Pat: that is good information and is useful.

Unfortunately, I am going to have to throw a couple more complicating factors into this:

1) ISO 27031. This is yet another (new) standard in the topic space.

2) And brand new, I found this: ISO/PAS 22399. Digging a bit, it look l ike this was published by ISO today (23rd Nov). So we actually have two new business continuity standards published in a week!

I'm asking a lot, but have you heard of these? I do not think ISO have any semblance of a plan here unfortunately, but perhaps BSI have factored them in somewhere?

Perhaps you can see, with all these different BCM related standards popping up, I can't find anyone with a clue as to what the big picture is as far as standards are concerned.
 

Randy

Super Moderator
#24
There's a plan, just look to what the ISO is about for the answer.


From the ISO........
ISO's work makes a positive difference to the world we live in. ISO standards add value to all types of business operations. They contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. They make trade between countries easier and fairer. ISO standards also serve to safeguard consumers and users of products and services in general - as well as making their lives simpler.


The plan is to make business easier and disaster preparedness is just one of the processes necesary to do so.
 

Jim Wynne

Staff member
Admin
#25
There's a plan, just look to what the ISO is about for the answer.


From the ISO........
ISO's work makes a positive difference to the world we live in. ISO standards add value to all types of business operations. They contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. They make trade between countries easier and fairer. ISO standards also serve to safeguard consumers and users of products and services in general - as well as making their lives simpler.


The plan is to make business easier and disaster preparedness is just one of the processes necesary to do so.

That's not a plan. Hope is not a strategy, and producing a series of motherhood statements isn't the same as having an actual plan.
 
I

ISOgal2

#26
"The plan is to make business easier and disaster preparedness is just one of the processes necesary to do so."


Well yes, but there are business continuity standards appearing all over the place. The question is: how much, if any, thought has been given to how these are supposed to fit together.

Are the different ISO committees talking to each other properly? Have they worked out which standards cover which ground/issues and where bounderies lie, or is it just pot luck? With so many standards covering BC you have to wonder whether these are more or less independent developments within ISO. If they are it is a dogs dinner.

And that's before we even contemplate the BSI standard, which to me does look to be better positioned. And again, where will this fit if it is eventually taken to ISO as so many BSI standards are?

ISO seem to be developing a whole bunch of tactical standards with no higher level plan.
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#27
I can't find anyone with a clue as to what the big picture is as far as standards are concerned.
I think most people would agree that, standardization to a meaningful level, helps business, society, consumers and other stakeholders. It (potentially) helps in providing assurance, facilitates trade, harmonizes and reduces cost.

ISO 9001 represented a major milestone in the history of management systems and the ISO organization. Never before a standard had so many adopters. Never before so much revenue was created for a standardization body. With so much "success" following the universal adoption of ISO 9001 and it's sector derivatives, it is quite natural to expect other stakeholders to try to capitalize on the model of international standards adoption. The major roadblock, in my view point, is the fact that ISO 9001 came about with an associated (misperceived) certification congenital appendix. To this date, measurements of ISO 9001 deployment is measured by number of certificates.

Unfortunately, the voluntary adoption of international standards is hampered by the fact that it is voluntary. Without some form of mandate, most businesses brush off the need to implement any (or most) standard(s).

I don't think anyone has a MASTER plan for the development of international standards. It is always reactive to a few stakeholders wanting to develop something that is perceived as beneficial to their specific interests. If one looks, for example, at the list of ISO Technical Committees, you will realize that they are, for the most part, very narrow in terms of subject coverage.
 
I

ISOgal2

#28
I missed a key word, which I guess is misleading everyone. I didn't mean "I can't find anyone with a clue as to what the big picture is as far as standards are concerned.", I actually meant "I can't find anyone with a clue as to what the big picture is as far as THESE standards are concerned."

I am talking about business continuity standards. They are publishing them all over the place, but I can see no connection: no big plan or picture.

Obviously I know the objectives and benefits of standardization. It's the publication of standards in this particular field I have issues with.
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#29
I am talking about business continuity standards. They are publishing them all over the place, but I can see no connection: no big plan or picture.
You can't see it because it does not exist. Standardization bodies are always "jockeying for position". In Australia, they have had a Business Continuity document for a long time: HB 221. In the USA, there is a similar Standard: NFPA 1600, available for free download @ http://www.nfpa.org/assets/files/PDF/NFPA1600.pdf .There is a Japanese standard on business continuity as well. The standard development process is as dysfunctional as any other aspect of the business world. VHS vs Betamax; Blue-ray vs. HDDVD; OHSAS 18001 vs. ANSI z-10 vs. BS8800 are all examples of competing standards.
One thing that seems different about this "wave" of business continuity standards is the fact that it seems to be driven by a "PUSH system", with elaborate marketing campaigns, global launch, blurred separation between the standard development and conformity assessment bodies (already discussed earlier on this thread). Pushing it onto potential users. Time will tell if it will succeed or not, but business tends to react badly if they believe that standards are being thrown on their path, unnecessarily.
 
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P

pldey42

#30
It's not possible for a standards body like BSI to push standards on an unwilling industry. We don't have that kind of power. BSI Standards facilitate the writing of standards by inviting interested parties to write them in committee. The time of those people is paid for, I assume, by their employers so that's not going to happen for a universally unwelcome standard.

If there is a push, it comes from those high up the food chain. For example, BS 25999 is being "pushed" in the UK partly as a response (not mandated but sensible) to the government's Civil Contingencies Act which mandates BC planning by local government and first responders.

For BSI at least there is no blur between BSI Standards and BSI Management Systems. I have no idea what my colleagues in BSI Standards are doing. That's entirely correct and BSI's standards of integrity are such that it's simply not done to try to find out. If I tried, I'd be in trouble. That said, there will no doubt be representation from CBs on committees for legitimate reasons, for example, to help assure that newly written standards are auditable. That is surely managed with processes that safeguard integrity and manage any possible competitive advantage.

As an illustration, here's a list of the contributing bodies to BS 25999:

•Association of British Certification Bodies
•Association of British Insurers
•Association of Chief Police Officers
•Association of Insurance Risk Managers
•Association of Local Authority Risk managers
•Business Continuity Institute
•Cabinet Office (UK government executive)
•Continuity Forum (BC professional forum)
•Department of Trade and Industry (UK government department)
•Emergency Planning Society
•Federation of Small Businesses
•Financial Services Authority (regulator)
•Fire Officers Association
•Institute of Directors
•Institute of Emergency Management
•Institute of Internal Auditors
•Institute of Risk Management
•Intellect
•Metropolitan Police
•Securities Industry Business Continuity Management Group
•Society of Industrial Emergency Services Officers (SIESO)
•Survive
•15 + Sector experts co-opted

On the apparent lack of co-ordination amongst these emerging standards, I don't know but suspect that ISO committees talk to each other as much as they practically can, but if they tried to co-ordinate this area in some kind of grand scheme, they'd get bogged down and never take decisions. So they just get on with writing their standards and allow the fittest to survive.

Me, I just figure them out when eventually they get published. I rarely bother with the ones coming down the pipe because they'll change a lot in drafting and redrafting, and some will never see the light of day.

Exciting times, huh?
Pat
 
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