"They are going to fall flat on their faces, who are they to say we need a Busniess Plan, it will never go thru it will be changed before it released!!!!!" That is the President of the company I work for saying this. Our Management Rep. and myself tried to explain that if we want to comply with ISO 9000:2000 they will need one. I tried to break it down simply by saying it would be a good idea just so you can plan the direction of the company, and see where you are going, or where you would like to go. But according to the owners of te company they feel it is pointless. Has anyone else had a negative reaction from owner of the company you work for on this requirement? Let me know what you have run into.