Calibration required by OEM

#1
I was curious about user manuals for some assets state “Recalibrate only at OEM”.

If my calibration facility has capability to calibrate an asset but the asset manual requests the calibration goes to OEM, should it go only to the OEM? The asset is a class 2 medical device; if my calibration facility has standard accreditation, can they perform the calibration, or should it always go to OEM?
 
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John Broomfield

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Super Moderator
#2
This note may be the OEM's attempt to gather data on the performance of their devices. Or they may one of the few organizations that has access to the traceable standards.

Or it may be the OEM trying to keep you up to date of the latest versions of this device. Some OEMs are interested in your continued success.

But from a technical point of view your cal lab my be competent to calibrate this device but you would be expected to provide evidence of this.
 

dwperron

Trusted Information Resource
#3
There are OEM's out there who require calibrations to be sent back to them simply as a money generating tool. Many of them do not make adjustment information available to owners. Unfortunately, there are a number of OEM's who are not good at calibration..... even on their own instruments.

If you are just verifying that your equipment is in tolerance your cal lab may be able to perform that task. Have them supply a copy of typical calibration results so you can compare them to the OEM.
 
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