Can a Camera be used by the Auditor ?

somashekar

Staff member
Super Moderator
#1
Is it possible that the CB auditor uses a Camera during the audit process and provides photo evidences in the report to say about good practises as well as use photo in case of reporting a NC ?
Does any CB agreement with the clients cover this aspect ? Perhaps someone have signed not reading the fine print in the agreement.
 
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harry

Super Moderator
#2
Respecting confidentiality are hallmarks and pledges of good CBs (in fact any visitors) and that includes taking photographs within clients area. I think they shouldn't even ask.

If the need really arise, ask the client to provide (they snap it).
 

Stijloor

Staff member
Super Moderator
#3
Is it possible that the CB auditor uses a Camera during the audit process and provides photo evidences in the report to say about good practises as well as use photo in case of reporting a NC ?
Does any CB agreement with the clients cover this aspect ? Perhaps someone have signed not reading the fine print in the agreement.
From an auditee perspective, no, the clipboard/note pad is already intimidating enough. A camera may be OK with other serious (criminal/accident) investigations....for audits it is a no no. I agree with Harry..don't even ask.

Stijloor.
 

Colin

Quite Involved in Discussions
#4
Whilst I too agree that the use of a camera would be quite intimidating during an audit and I would not do it myself, I do know a couple of people that use them when conducting EMS and OHS audits. Sometimes it may be the only way to grab objective evidence of such an incident. By the way, if they are used, it must always be with the consent of the auditee.
 

Paul Simpson

Trusted Information Resource
#5
Just generally agreeing with the growing consensus. A camera has no place in an audit of any form. If an auditee is prepared to challenge an NC for the lack of evidence then you should get out of there soonest rather than produce the camera. There has to be trust in the audit process.

FWIW I worked with a lead auditor once on an EMS audit, he captured evidence of a spill on camera and displayed pictures at meetings. I found it both embarrassing for me and condescending to the client. :nope:
 
M

Mauri

#6
I agree with all of you for your various reasons given, but in the last year officials have started using cameras to take pictures of labels in order to cut back on paper use. This, in my opinion is not something that should be a cause of concern for the auditor or the audited party. Labels on packages are public knowledge already anyway. If, on the other hand, they wanted pictures of internal paperwork, I would want a very good reason and assurance in writing that those pictures never become public knowledge. :2cents:
 

SteelMaiden

Super Moderator
Super Moderator
#7
We have some regulations about cameras, but, OSHA and EPA do come in camera ready, and there really isn't anything you can do if they want to take pictures. For the most part, it wouldn't bother "me" one bit, and the evidence would be right there. I'd be more afraid of what our own people would do when faced with the photo, I think it would turn into a massive blame game instead of an opportunity to strengthen our system.

I don't think pictures should be taken unless agreed to at the onset of the audit, and I think each one should be reviewed and approved by the auditee before blasted up on the wall in a closing meeting. All managers should be notified about the pictoral evidence prior to the close so that nobody is surprised and made to look stupid for lack of a better term.

I do think that pictures could prove useful for a company like mine where we have very little paper, printer access is not always handy, etc. I've got nothing to hide......and if I did, you wouldn't get it on film anyway.:notme:
 
C

ChrissieO

#8
.................only if they get me on my good side and it is not following a heavy night out so I look my best.:notme:

Joking apart, I don't think that CB auditors should use cameras for many reasons, but I do see the benefits of using them during internal audits for Quality and EHS, haven't used one yet myself but certainly considering it.......... I hate writing notes and carrying bits of paper, suppose I am just getting lazy in my old age.:cool: or I have just realised after 13 years of auditing, I am in the wrong job:bonk:

Chrissie
 
T

tamale

#9
A camera defenitly has it's place in EHS audits as employee health, safety and protection of the environment take overwelming precedence over a companies concerns about image, inernal or external.

Concerning quality audits, other than internal, I would say that pictures can only be taken with management's permission. One cannot discount the issues of trade secret protection.

My :2cents:

Tamale
 

SteelMaiden

Super Moderator
Super Moderator
#10
Concerning quality audits, other than internal, I would say that pictures can only be taken with management's permission. One cannot discount the issues of trade secret protection.

My :2cents:

Tamale
Exactly. Hence my statement of getting permission prior to start of audit, and that each photo is approved as it is being taken and again prior to close.:applause:
 
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