S
Saturn88
I am having a really hard time finding any regs regarding selling out-of box-failed equipment as new. Everything talks about "refurbished" or "remanufactured", and that the company must disposition these items based on risk, but what about a device that was never technically "used"?
We ship a device to a customer, they open it, it doesn't work, and they ship it back. Can this item be sold as new after repair? Please point me to the proper US, EU, or Canadian regulations regarding this.
Thank you!
We ship a device to a customer, they open it, it doesn't work, and they ship it back. Can this item be sold as new after repair? Please point me to the proper US, EU, or Canadian regulations regarding this.
Thank you!