Can flowcharts replace text based Procedures?

H

Heatcraft

#1
I belive that 2000 version requires 6 procedures. My companie like most has many more than that and many of them do not reflect anything close to what is actually done, because we are growing so fast things are changing all the time. My question is it possible to replace department procedures with flowcharts.

I know you are thinking " what does he think that is going to do for him, the flowchart still has to reflect the process. Yes, but I find that people can generate a fairly detailed flowchart much faster than a written procedure. I guess it is mental hang up with writting.

I would like to have.
1) Quality Manual- the basic repeat of the standard
2) Flowcharts for procedures
3) Forms to document system.

Will this work?
 
Elsmar Forum Sponsor
C

Craig H.

#2
Heatcraft

Not only can you use flowcharts, where possible I recommend that you do, for the reasons you mentioned.

Also, in another thread, there is discussion about the problem of communicating with people who speak different languages. Visual tools can be a great help there, too. Of course they still have to read the flowchart, but it is much easier to grasp than a pure-text instruction.

Can your proposed scenario work?

IMO, Absolutely.

Good Luck!!

Craig
 

RoxaneB

Super Moderator
Super Moderator
#4
Flow charts are an amazing tool, Heatcraft! Not only do they, as Craig said, help in cases where there are potential communication issues, but they are wonderful training tools, as well. What a better way to grasp the over process than a flow chart. It is much easier to see the potential paths that a process can lead a person down. Goodness knows, I learn better by pictures than by reading a short novel that some documents can turn into! ;)

Also think about using digital pictures with arrows and text inserted to highlight key points. A picture really is worth a thousand words!

And, btw, welcome! :bigwave:

- RcB
 
N

noboxwine

#5
PICTURES ARE KOOL !

HEATCRAFT----WELCOME !!!...AND, AFTER DOING THIS QUALITY GIG FOR, WELL, TOO LONG, THE ONLY VALUABLE FORMAT I HAVE FOUND FOR ANY INSTRUCTIONS, PROCEDURES, ETC. IS A COMBINATION OF FLOW CHARTS AND PICTURES. KEEP 'EM SHORT AND VISUAL AND THEY WILL BE EFFECTIVE. TAKE THE MULTI-LEVEL BULLETS AND 10 PAGE LEGAL DOCUMENTS AND SHRED THEM ALL !!!!!!!! GOOD LUCK AND LET ME KNOW IF YOU NEED SOME EXAMPLES-----:thedeal:
 
M

M Greenaway

#6
Heat

I guess you are asking if a diagram of a process, or inter-related sub-processes can replace traditional text based documents.

Well yes.

ISO9001 does not dictate the format of your procedures (or related sub-processes if you wish).

It is my intent to only process map for what we traditionally have seen in procedures, and support elements that need it with works instructions - just like you.

Also as you suggest, a diagram that just points out the major cornerstones of the process is more 'robust' to constant organisational, and detailed changes.
 

Randy

Super Moderator
#7
Re: Can flowcharts replace Procedures?

Heatcraft said:

I would like to have.
1) Quality Manual- the basic repeat of the standard
Why? If your going to do this just go out and buy something that has already been done and regurgitate it.

BTW...Welcome
:bigwave:
 

howste

Thaumaturge
Super Moderator
#8
ISO defines a document as "information and its supporting medium." If your flowchart contains all of the required information, then there's no reason that anyone should question a flow chart as a procedure.

I don't usually use the flowchart as a standalone procedure (although I have done it before). I almost always start by flowcharting a process before I start writing any procedure though. I include the flowchart as a key part of the procedure.
 
A

Al Dyer

#9
I do agree that flowcharts are great and can replace procedures under the proper circumstances.

What has to be taken into account is how the policy, procedures, work instruction, and related documents are woven into the system.

I've seen too many companies try to initiate flow charts and fail to cross-referrence other important documents that apply to the same activity.

I agree to flow charts all the way, as long as there is a good plan for incorporation into the entire quality/manufacturing system.

Al...:)
 
H

Heatcraft

#10
Thanks for the responces. I am working for a HVAC company. I have only been with them about 7 weeks and was brought in for several reasons, one being the 2000 deadline is December and they are not yet converted. I have been in quality for about 10 years but my skills definetly are in working with people, processes, and suppliers when things are bad to make the good again. Every company I have worked for before this one had an ISO cordinator. ( who I have to admit I normaly viewed as an obstical to overcome when attempting change). I paying for that now though. I had no idea what they went though. No I know why they did not like me changing things every day! I never knew so many people would rather make a copy of the same old form (which they have hidden in their desk) than go to the supplie closet and get a new pad??? I have so many questions and not alot of time. Thanks again for the help.
 
Thread starter Similar threads Forum Replies Date
U How detailed do Procedures and Flowcharts need to be ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
A Feedback on Approach to Flowcharts ISO 9001 Process Maps, Process Mapping and Turtle Diagrams 5
A Flowcharts in General and Flowcharts for 7.5.1 Production and Shipping Process Maps, Process Mapping and Turtle Diagrams 9
D Changing Text Procedures into Flowcharts ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 18
D Do I need flowcharts to be prepared during the documentation stage ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
D Flowcharts of Processes Delayed my Internal Audit Plan ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
P ISO Clauses and Processes Flowcharts - ISO 9001:2008 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
D Using Flowcharts to Document Processes or Services Process Maps, Process Mapping and Turtle Diagrams 5
Colin BS 8555 Flowcharts - Guide to the phased implementation of an EMS Miscellaneous Environmental Standards and EMS Related Discussions 2
A Do these Product Realization Flowcharts make sense? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
B Numbering system for flowcharts - Suggestions please Document Control Systems, Procedures, Forms and Templates 15
K What software do you use for flowcharts if using Office 2003? Quality Assurance and Compliance Software Tools and Solutions 10
S Supplier Development Procedures and Flowcharts Supplier Quality Assurance and other Supplier Issues 1
I Turtle maps and Flowcharts - How is everyone approaching Turtle maps and flowcharts? Process Maps, Process Mapping and Turtle Diagrams 16
T Defining Processes and their Interactions - Are Flowcharts Required? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
J Looking for a Quality Manual and all of it's supporting Procedures, Flowcharts Quality Management System (QMS) Manuals 7
D ISO/QS9000 Procedures/Flowcharts QS-9000 - American Automotive Manufacturers Standard 5
M Informational RoHS Standard - EN 63000:2018 to replace EN 50581:2012 Medical Device and FDA Regulations and Standards News 11
B Confusion on the new FMEA guidebook - Are we supposed to replace our FMEAs? IATF 16949 - Automotive Quality Systems Standard 3
K Is minimum repair or replace guarantee period for medical devices in EU the same as consumer guarantee law of 2 years? EU Medical Device Regulations 5
M Does MDSAP replace ISO 13485, or do both have to be maintained? ISO 13485:2016 - Medical Device Quality Management Systems 25
M Update or Replace Nurse Call system? Hospitals, Clinics & other Health Care Providers 3
rob73 When will BS EN ISO 15223-1:2012 replace EN 980 EU Medical Device Regulations 2
M FDA issues draft guidance to replace G95-1 (Application of ISO 10993) 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 0
T Are Control Plans "Summary Documents" not meant to replace Work Instructions? IATF 16949 - Automotive Quality Systems Standard 3
D New FDA guidance: Pre-Submission Program to replace the pre-IDE Program 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 0
R How to Handle 'Scrap and Replace' of Non-Conforming Products Nonconformance and Corrective Action 9
S Looking for A Non-Destructive Crimp Test method to replace Pull Test Inspection, Prints (Drawings), Testing, Sampling and Related Topics 2
M MRP/QMS Software Package to replace our current Paper QMS - Help Quality Assurance and Compliance Software Tools and Solutions 4
G Will Artificial Intelligence Replace Middle Management? Philosophy, Gurus, Innovation and Evolution 6
N Replace, Repair, or Refund - Customer's Demand ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
M Market Withdrawal or a Removal? Replace product in the field with an improved version Other US Medical Device Regulations 3
M E-beam Sterilization to replace Gamma - Any information will be helpful Other US Medical Device Regulations 2
K Outgoing QA SPC monitor to replace Inspection Gate Statistical Analysis Tools, Techniques and SPC 1
P Can OpenOffice 3.0 finally replace MS Office? After Work and Weekend Discussion Topics 22
S A question about Cpk and Cmk - Can we use Cpk to replace Cmk? Capability, Accuracy and Stability - Processes, Machines, etc. 1
D Reusable Packaging - Project to Replace our Cardboard Packaging Manufacturing and Related Processes 8
D MSA - Can Regular Calibration Replace Bias, Linearity and Stability Studies? Gage R&R (GR&R) and MSA (Measurement Systems Analysis) 3
Antonio Vieira ISO Standard for Occupation Health and Safety Management to replace OSHAS 18001? Various Other Specifications, Standards, and related Requirements 10
Marc British PC Tax to Replace TV License? After Work and Weekend Discussion Topics 2
R Using Excel .xls spreadsheet to replace paper logsheets - Has anyone had success? Excel .xls Spreadsheet Templates and Tools 24
L IPC/EIA J-STD-001 (soldering) revisions (Want to replace IPC-A-610) Various Other Specifications, Standards, and related Requirements 5
Y QS9000 officially obsolete and replace by TS 16949? QS-9000 - American Automotive Manufacturers Standard 3
S What will ISO 19011 replace? General Auditing Discussions 22
K Control Plan - Does not replace information in detailed operator instruction FMEA and Control Plans 1
M Internal Audit Checklists - Using the standard itself replace any checklist Internal Auditing 8
A Does anybody have an audit check list for ISO/IEC 17025 to replace ISO/IEC Guide 25 ISO 17025 related Discussions 14
Marc TS 16949 will replace QS-9000? IATF 16949 - Automotive Quality Systems Standard 1
C Medical Device Molded Parts with Text on Them EU Medical Device Regulations 3
M I am looking for the text of the copyright 'rules' for AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 7

Similar threads

Top Bottom