Can I do Internal Audits via Emails

S

SGHQDS

#1
Our ISO 9001:2008 certified manufacturing company has downsized and with this went our entire internal audit staff leaving just me. I am not getting the support that I need. Time and resources are very minimal. Is it possible to try a different method of auditing such as sending an email to the auditee with the iso / organizational requirement and a request for evidence that the requirement is being met? Maybe send a requirement and request one per day to cover all iso clauses? Would this be an acceptable way of gathering information? Thank you
 
Elsmar Forum Sponsor

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#2
I think the answer you're going to get from most people here is internal audits are typically Process Audits (as opposed to compliance to ISO 9001 clauses).

I have never seen internal audits done by email, but maybe someone here has and will explain their process in doing them.
 
S

SGHQDS

#3
Thank you for your quick reply. Yes - I understand what you mean about the process audit.
 

Randy

Super Moderator
#4
Our ISO 9001:2008 certified manufacturing company has downsized and with this went our entire internal audit staff leaving just me. I am not getting the support that I need. Time and resources are very minimal. Is it possible to try a different method of auditing such as sending an email to the auditee with the iso / organizational requirement and a request for evidence that the requirement is being met? Maybe send a requirement and request one per day to cover all iso clauses? Would this be an acceptable way of gathering information? Thank you
You can start by identifying a nonconformity right now "inadequate resource allocation" under 6.1 Provision of resources or 5.1 Management commitment

Either one may help to get folks from sucking eggs
 
#7
Our ISO 9001:2008 certified manufacturing company has downsized and with this went our entire internal audit staff leaving just me. I am not getting the support that I need. Time and resources are very minimal. Is it possible to try a different method of auditing such as sending an email to the auditee with the iso / organizational requirement and a request for evidence that the requirement is being met? Maybe send a requirement and request one per day to cover all iso clauses? Would this be an acceptable way of gathering information? Thank you
You might want to revise the way you are doing audits to meet the available resources. With the greatest respects, and since I don't know exactly what you've got, but I've never yet met an auditor who thinks they have the resources they need!

Often it's a case of reducing scope and targeting smaller audits. When you suggest covering clauses, this gives me a clue to why I'd suggest you try a different approach. However, rather than discuss sending emails, which is a little missing the point of implementation and seeing/discussing the process with the person, please tell us more about how you were doing internal audits so we can identify if you really need more or can deal with less!
 
#8
You can start by identifying a nonconformity right now "inadequate resource allocation" under 6.1 Provision of resources or 5.1 Management commitment

Either one may help to get folks from sucking eggs
Now Randy - where's the objective evidence?:notme::mg::bonk::popcorn:
 
J
#9
Our ISO 9001:2008 certified manufacturing company has downsized and with this went our entire internal audit staff leaving just me. I am not getting the support that I need. Time and resources are very minimal. Is it possible to try a different method of auditing such as sending an email to the auditee with the iso / organizational requirement and a request for evidence that the requirement is being met? Maybe send a requirement and request one per day to cover all iso clauses? Would this be an acceptable way of gathering information? Thank you
I have to be honest, I don't see this as working.
If you are not there, and asking and poking around, how are you going to uncover any NC's or OFI's?
At best, what you will wind up with is a pile of useless audit reports that have served no useful purpose tot he company.
At worst, it will be a huge headache because the auditee won't know exactly what to send you and/or will "fudge" things just to satisfy you.

Honestly - I can't think of any way that this would work - and frankly if I was a second or third party auditor I would not buy off on it.

I agree with Andy that you need to look at how you have been doing things with an eye to performing audits more efficiently

Peace
James
 

somashekar

Staff member
Super Moderator
#10
Your intentions are very good but the means seems poor, and perhaps your only way out.
How could you see the effective implementation and maintaining of the QMS through E-mail audit as what JRKH has detailed out.
Would it not look aka Internet wedding ... ?
Randy exposed the NC's and over this with e-mail audit would you be getting more NC areas ? How would it further go to meet the requirement of "conducting audit".
At best you are finally only sending and receiving e-mails >>>
 
Thread starter Similar threads Forum Replies Date
Casana How to document Internal Audits done via the "Process Audit" methodology Internal Auditing 9
lanley liao How to understand this words that the planning of internal audit shall take into consideration the results of previous audits? Oil and Gas Industry Standards and Regulations 10
M ISO13485:2016, MDSAP and Internal Audits ISO 13485:2016 - Medical Device Quality Management Systems 8
S Would this be a second site for the purposes of internal and third party audits? General Auditing Discussions 4
J ISMS - Internal Audits Internal Auditing 3
L Documented Information in Internal Audits Process (9.2) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
D CB and customer audits considered as internal audits? General Auditing Discussions 9
R IATF 16949 - Outsourcing of internal audits Internal Auditing 10
M Major vs. Minor for Internal Audits? Internal Auditing 10
C Internal Audits in a tiny Dx Company Internal Auditing 33
N Sampling Plan for Internal Audits - ISO 2859 or 3951 - Or Neither? Internal Auditing 6
O ISO13485 implementation - Are internal audits expected before stage 1 audit? Design and Development of Products and Processes 3
O Informational Scaling back internal audits due to corona virus while avoiding a NC Internal Auditing 7
G Internal Audits and Employee engagement Internal Auditing 16
S Internal audit discrepancy - We missed a few audits that were scheduled Internal Auditing 12
F ISO 17025 8.8 Internal Audits in a segmented company ISO 17025 related Discussions 5
qualprod Internal Audits - Categories of non conformances Internal Auditing 12
G Non Conformance During ISO 9001 Audit - Not All Internal Audits Completed General Auditing Discussions 19
K A way to monitor our Internal Audits as a KPI AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 7
blackholequasar Internal Auditing Inspiration - Getting volunteers to perform internal audits. Internal Auditing 22
A External Auditor issue with Internal Audits Internal Auditing 7
W Internal Auditing carried out by a 3rd party - Review of previous audits AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
E Informational Internal Audits - Wear multiple hats what can and can't I audit (so I'm not auditing my own work) Internal Auditing 149
Gman2 Quality Record Retention (Internal Audits, CA's) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
T Informational What is the purpose of Internal Audits? Internal Auditing 27
F API Spec Q1 9th Edition Surveillance Audit - Questions about internal audits. Oil and Gas Industry Standards and Regulations 22
Pmarszal ISO 19011:2018 - Risk Based Approach for planning, conducting and reporting of internal audits Internal Auditing 8
R ISO 13485:2016 Registration - NC on full cycle of internal audits ISO 13485:2016 - Medical Device Quality Management Systems 7
J Internal Audit clarification - How to perform the audits IATF 16949 - Automotive Quality Systems Standard 6
S Corrective Action from Internal Audits not performed ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 24
W FAA Advisory Circular (AC) Requirements (FAA AC 00-56) - Internal Audits AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
B Going into IATF 16949 transition without Internal Audits IATF 16949 - Automotive Quality Systems Standard 4
S Internal Audits performed by another local business ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 26
K No Internal Audits For Upcoming IATF Trans Audit IATF 16949 - Automotive Quality Systems Standard 5
J Supporting Processes - Internal Audits - Need help settling a debate IATF 16949 - Automotive Quality Systems Standard 4
K AS9100 Rev. D Transition - Internal Audits & Gap Analysis Requirements AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 14
J Internal Audits - Closing Audit Deficiency Reports (ISO 13485) Internal Auditing 4
S Is Audit Plan / Agenda required for Internal Audits? Internal Auditing 2
J ISO 9001:2008 - Can I still conduct Internal Audits in my company? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
F What is your favorite software for ISO 9001:2015 Internal Audits? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
C ISO 9001:2008 Surveillance Audit - No Internal Audits Internal Auditing 9
J Dinged on Internal Audits for supervising an auditor I was training Internal Auditing 10
Marc ISO 9001:2015 vs. 2008 - Internal Audits - What changes are you making? Internal Auditing 44
M Are auditing checklists required for Internal Audits? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
dubrizo Internal Audit Value - What is the point of conducting internal audits to a checklist Internal Auditing 40
D Using consultants for Internal Audits Internal Auditing 24
O New Job 1 Month from Recertification Audit - Missing Documents, no Internal Audits ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 25
R How do I conduct my API Q1, ISO compliant internal audits? Internal Auditing 1
F Is it good to outsource the Internal Audits? Quality Manager and Management Related Issues 16
S Advice for ISO17025 First Round of Internal Audits ISO 17025 related Discussions 10

Similar threads

Top Bottom