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Simon,
Being registered to ISO9000 does not guarantee products or services nor does it guarantee an organizations future success. It guarantees nothing. It only signifies that your Quality Management System satisfies the ISO requirements and that you have the "potential" to deliver better quality product or services. This is why you can not apply the ISO, or your registrar's, logo to products (product marking such as CE). The best you can do with either is stating that "products or services are provided by an ISO9000 registered organization". I hope this helps.
Being registered to ISO9000 does not guarantee products or services nor does it guarantee an organizations future success. It guarantees nothing. It only signifies that your Quality Management System satisfies the ISO requirements and that you have the "potential" to deliver better quality product or services. This is why you can not apply the ISO, or your registrar's, logo to products (product marking such as CE). The best you can do with either is stating that "products or services are provided by an ISO9000 registered organization". I hope this helps.
L
I agree with Kevin.
What I always say is:
"ISO only increases the probibility of Quality output, it does not guarentee it".
ISO was brought onto the scene because the european community wanted to have a way to identify quality suppliers (or at least those more prone to deliver a higher quality product). Once the standard came out, it proved to be a decient measure of probable quality suppliers and thus eurpoean customers applied the requirement to their suppliers and this spilled over to the US.
This is a short but sweet explanation and very general but it should help.
What I always say is:
"ISO only increases the probibility of Quality output, it does not guarentee it".
ISO was brought onto the scene because the european community wanted to have a way to identify quality suppliers (or at least those more prone to deliver a higher quality product). Once the standard came out, it proved to be a decient measure of probable quality suppliers and thus eurpoean customers applied the requirement to their suppliers and this spilled over to the US.
This is a short but sweet explanation and very general but it should help.
R
If ISO is taken properly as a base for quality improvement, then, yeah, I would buy from an ISO registered company. But it is also true that a company could produce a high level of scrap and as long as they handled the scrap properly, ISO 9000 would bless their system. Hmmmm, I am glad they are rewriting ISO 9000. It needs to have the customer more in mind. Unfortunately, too many companies still just want that piece of "registration" paper to hang on the wall without including some TQM thinking.
C
What I think everyone is trying to say (in one form or another) is ISO ensures consistency. A company could continuously produce a bad product and still meet the requirements of ISO. The purpose of ISO is to reduce variation (consistency), which theoretically with the aid of corrective and preventive action will lead to a quality product.
The popularity of an ISO certified system stems from the fact that any/all ISO certified companies must meet the same requirements. When choosing an ISO certified company you already know they must have incoming inspection, corrective action, final/in process inspection, segregate non-conforming product etc.. without ever auditing the company. Basically, you know what your getting (theoretically) whenyou choose an ISO certified company
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The popularity of an ISO certified system stems from the fact that any/all ISO certified companies must meet the same requirements. When choosing an ISO certified company you already know they must have incoming inspection, corrective action, final/in process inspection, segregate non-conforming product etc.. without ever auditing the company. Basically, you know what your getting (theoretically) whenyou choose an ISO certified company
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