M
margherita
My firm is certified ISO9000 and QS9000 and I'm the Quality System and SPC Supervisor.
I work for a big Worldwide american Company, in its italian entity.
We produce electronic/eletric connectors.
We have a very good SPC system in our production dept's and the results are good too. But it is no so easy to implement the SPC in the administrative areas, purchasing, sales, planning... There are two big problems:
- the managers don't have the SPC culture
- what variable can we put under control?
I'm looking for some suggestion. Thanks.
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I work for a big Worldwide american Company, in its italian entity.
We produce electronic/eletric connectors.
We have a very good SPC system in our production dept's and the results are good too. But it is no so easy to implement the SPC in the administrative areas, purchasing, sales, planning... There are two big problems:
- the managers don't have the SPC culture
- what variable can we put under control?
I'm looking for some suggestion. Thanks.
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