Can the Process Approach be used to audit Management Commitment and how?

[Alexander Keith]

Good Day Everyone,

My question is simple and straightforward:

Let us take Clause 5.1 of ISO 9001:2000 "Management Commitment"

1) Can this requirement be audited on a stand-alone basis using a process audit approach?

2) If Yes, how?

Sincerely,

Alexander Keith

 

[qualityboi]

Re: Process audit approach ...

You are taking the ISO clauses and calling them auditable processes, this I feel, is the wrong approach even though some clauses could be processes in a company. You should audit a process to see if the applicable clauses are being met.
It would only be auditable from a process approach standpoint (IMHO), if you had a process called "management commitment" in your company and the activities within that process were meant to comply with the standard which would be weird so you probably could not use the process approach because its the wrong application.

 

[JaneB]

Re: Process audit approach ...

Good Day Everyone,

My question is simple and straightforward:

Let us take Clause 5.1 of ISO 9001:2000 "Management Commitment"

1) Can this requirement be audited on a stand-alone basis using a process audit approach?

2) If Yes, how?

If by this you mean that you want to audit an organisation to see that they are doing each of the elements of 5.1 as a process... No.

It would be a very brave (or rather foolhardy) auditor who would attempt to do this, in my opinion. 'Commitment' isn't a 'stand alone' process, it is a fundamental requirement, of which evidence would be sought in various processes and elements of the management system.

 

[howste]

Re: Process audit approach ...

In my opinion Management Review can be a process. Management Commitment can't be a process - unless you're literally taking them to the psychiatric hospital...

 

[JaneB]

Re: Process audit approach ...

In my opinion Management Review can be a process. Management Commitment can't be a process - unless you're literally taking them to the psychiatric hospital...

Now that I'd like to see

 

[somerqc]

Re: Process audit approach ...

We have answered the main question; however, why is the OP asking?

:mg:

 

[JaneB]

Re: Process audit approach ...

We have answered the main question; however, why is the OP asking?

:mg:

With respect, I think if I raised a question, and someone else decided after a few postings that my question had been answered, I might not care for that.

I believe that the OP - ie, whoever asked the question and in this case Alexander - has the right to decide whether their question has been answered. I don't think 'we' get to decide that.

 

[Randy]

Re: Process audit approach ...

Process....Input - Action/Activity - Output

Management committment (Process)

4.1 The organization shall... (Input)

5.1 Top management shall...(Action/Activity)

Documented policy, management review, resources, objectives, relevant communication, etc...(Output)

Every clause of 9001 can be considered a "process" within itself if one opens their mind, steps back, and takes an objective look at what they really say.

Get out of "Tunopia" and break away from "Tunoptic thinking"!

 

[AndyN]

Randy!

That's the most bizarre analysis of a requirement I think I've ever seen you publish! Is this some of that Arkansas humor?:mg:

 

[Randy]

Nope......Every clause has a purpose to serve or accomplish, the way to accomplish, and an outcome of that accomplishment that has potential to be an input into one or more clauses.