OK. I said I wouldn't get dragged into the 'It is design ... No it isn't' infantile debate ... and I'm not. 
But just in support of Richard there are some intelligent people out there who are trying to understand quality in an organizational environment and are quite prepared to explain their thinking to an externel auditor.
... and hey if their certification body says different, guess what? ... they get a more reasonable CB!

But just in support of Richard there are some intelligent people out there who are trying to understand quality in an organizational environment and are quite prepared to explain their thinking to an externel auditor.
... and hey if their certification body says different, guess what? ... they get a more reasonable CB!
Finding a CB that will violate the rules shows a lack of integrity on the part of both the organization and the CB. This gives the entire ISO 9000 quality management scheme a black eye.
