Can we be both TS16949 for Automotive Customers and ISO 9001 for other Customers

S

stogsdill1

#1
Hi Everyone! I use the site on a regular basis. Thanks for being here.

My company is currently ISO9001 and working toward TS16949 to better serve our heavy trucking customers. Automotive makes up about 30% of our business, while the remaining % is happy with ISO.

Can we be both TS for our automotive customers and remain ISO for the others?
 
Elsmar Forum Sponsor
#2
Hi Everyone! I use the site on a regular basis. Thanks for being here.

My company is currently ISO9001 and working toward TS16949 to better serve our heavy trucking customers. Automotive makes up about 30% of our business, while the remaining % is happy with ISO.

Can we be both TS for our automotive customers and remain ISO for the others?
Yes! Since ISO 9001 is embodied in the ISO/TS 16949 requirements - TS is like "ISO 9001 on automotive steroids" - you can follow whatever processes you have depending upon the customers' needs. This route for auto, this for commercial, kinda thing.

And, welcome! Happy to help out, we are!
 

Pjservan

Involved In Discussions
#4
Yes you may!

FYI if you are allow to have just separate line for just TS products. Thus you limit your efforts to the a particular production line or family of products.
 
#7
To apply TS to the entire QMS of your organization could be a good leverage for continual improvement, both for your processes and business :)
But... can be a burden, which adds cost, when some products and process controls don't really justify it!
 
I

iamtroll

#8
Many companies can and do have dual or even multiple quality systems in place. The intent is to meet different customer needs as well as to avoid over systematizing those customers that accept a lower level of quality systems. However, keep in mind that humans can become complacent or confused and the danger there is that the requirements of the lesser system can be applied to the customer who expects the stronger system. What that means is you need a sub-system or side system that assures that you are working to the minimum requirements that the customer you are serving needs. Because of that some companies find it easier to have several certificates but only one system that meets the highest level despite the cost. This helps to prevent a lesser system from being used when the higher is required.
 
#9
Will external auditors only audit those customers/processes who actually have TS requirements? For example, would they focus on only Chrysler product in a production process that also makes non-automotive product?
TIA
 
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